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Salesforce Order Management System (OMS) Expert

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Myticas Consulting

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Job Description:

We are seeking a highly skilled Salesforce OMS Expert to lead the architecture, implementation, and optimization of our post-purchase customer journey. As the technical heartbeat of our commerce operations, you will bridge the gap between storefront transactions and back-office fulfilment.

Job Responsibility:

  • Lead the end-to-end design of Salesforce OMS solutions, ensuring seamless integration with Salesforce Commerce Cloud (B2C/B2B), Service Cloud, and ERP systems (e.g., SAP, NetSuite)
  • Develop and optimize complex Flows for order orchestration, including payment capture, invoice generation, fulfilment routing, and returns/exchanges
  • Configure and manage Omnichannel Inventory (OCI) to provide real-time visibility across warehouses, stores, and distribution centres
  • Handle hands-on development using Apex, Lightning Web Components (LWC), and APIs to extend platform functionality beyond out-of-the-box capabilities
  • Design and maintain robust integrations using MuleSoft or middleware to sync data with third-party logistics (3PL) and shipping carriers
  • Audit existing OMS setups to identify bottlenecks in order processing speed or data synchronization

Requirements:

  • 5+ years of experience in the Salesforce ecosystem, with at least 2+ years of dedicated experience in Salesforce OMS
  • Expert-level knowledge of Salesforce Flow Builder
  • Strong command of Apex, SOQL, and LWC
  • Deep understanding of the Salesforce Core platform (Objects, Security, Sharing)
  • Proven track record in retail or e-commerce, specifically regarding shipping logic, tax calculations, and payment gateways
  • Salesforce Certified Order Management Administrator or Developer (Preferred)
  • Salesforce Certified Platform Developer I or II

Additional Information:

Job Posted:
April 23, 2026

Work Type:
Remote work
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