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Salesforce OmniStudio Test Engineer

India, Chennai · Job Posted May 05, 2026
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Job Description

An experienced Salesforce Test Engineer (OmniStudio) with strong expertise in functional, integration, and DevOps-driven testing. The role focuses on validating OmniStudio implementations, Salesforce integrations, and CI/CD releases using Copado and Copado Robotic Testing.

Job Responsibility

  • Analyse business requirements, user stories, and acceptance criteria
  • Design and execute functional, integration, regression, and UAT test cases
  • Test Salesforce business processes built using Flows and Approval Processes
  • Validate and test Salesforce OmniStudio components, including: FlexCards, OmniScripts, DataRaptors, Integration Procedures, Business Rule Engine (BRE)
  • Perform API testing (REST/SOAP) and validate integrations with external systems
  • Use Postman for API validation and data reconciliation
  • Work with Copado for release management, environment promotions, deployment validation, and rollback testing
  • Execute and maintain automated test suites using Copado Robotic Testing (CRT) and integrate them into CI/CD pipelines
  • Log and track defects using JIRA / Azure DevOps
  • Collaborate with Salesforce developers, admins, and product owners in Agile teams
  • Support UAT cycles and production releases

Requirements

  • 3+ years of experience in Salesforce testing (Service Cloud preferred)
  • Strong expertise in functional and integration testing
  • Hands-on experience with OmniStudio testing (FlexCards, OmniScripts, DataRaptors, IPs)
  • Strong experience with Copado DevOps
  • Experience in Copado Robotic Testing (CRT) or Salesforce test automation
  • Test automation using CRT and/or Selenium
  • Solid experience in API testing (REST/SOAP)
  • Working knowledge of Salesforce data model and SOQL

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