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An experienced Salesforce Test Engineer (OmniStudio) with strong expertise in functional, integration, and DevOps-driven testing. The role focuses on validating OmniStudio implementations, Salesforce integrations, and CI/CD releases using Copado and Copado Robotic Testing.
Job Responsibility:
Analyse business requirements, user stories, and acceptance criteria
Design and execute functional, integration, regression, and UAT test cases
Test Salesforce business processes built using Flows and Approval Processes
Validate and test Salesforce OmniStudio components, including: FlexCards, OmniScripts, DataRaptors, Integration Procedures, Business Rule Engine (BRE)
Perform API testing (REST/SOAP) and validate integrations with external systems
Use Postman for API validation and data reconciliation
Work with Copado for release management, environment promotions, deployment validation, and rollback testing
Execute and maintain automated test suites using Copado Robotic Testing (CRT) and integrate them into CI/CD pipelines
Log and track defects using JIRA / Azure DevOps
Collaborate with Salesforce developers, admins, and product owners in Agile teams
Support UAT cycles and production releases
Requirements:
3+ years of experience in Salesforce testing (Service Cloud preferred)
Strong expertise in functional and integration testing
Hands-on experience with OmniStudio testing (FlexCards, OmniScripts, DataRaptors, IPs)
Strong experience with Copado DevOps
Experience in Copado Robotic Testing (CRT) or Salesforce test automation
Test automation using CRT and/or Selenium
Solid experience in API testing (REST/SOAP)
Working knowledge of Salesforce data model and SOQL