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We are seeking a highly capable and forward-thinking Marketing Automation Specialist to accelerate the next stage of our marketing automation evolution. This role is central to connecting our CRM, data, digital channels and marketing operations to deliver smarter, personalised and measurable B2B marketing. Sitting within the IT function but working day-to-day with Marketing, Sales, CRM and Data teams, this role acts as the bridge between technical delivery and strategic execution. You will play a key role in shaping how automation supports customer journeys, sales enablement, lead management and attribution across our clients’ B2B ecosystems. This is a hands-on, analytical and collaborative role, perfect for someone who enjoys problem solving, using technology creatively and driving real business impact.
Job Responsibility:
Build automated, multi-stage journeys using Engagement Studio based on behavioural, intent and firmographic signals
Develop nurture programmes that adapt dynamically to prospect actions and readiness to buy
Set up automation rules, triggers and lead routing workflows to improve conversion and sales handover
Support integration, synchronisation and troubleshooting between MCAE and Salesforce CRM
Ensure clean, accurate and unified prospect, account and activity data across platforms
Work closely with IT/CODIFI to enhance integrations, connectors and data flow across the ecosystem
Build, refine and maintain lead scoring and grading models
Create smart segmentation frameworks and dynamic lists
Enable marketing and sales stakeholders to access prioritised, high-quality leads
Build and optimise landing pages, forms, email templates and dynamic content blocks
Support execution of connected campaigns across email, website, advertising, social and offline event data
Ensure campaigns are consistently mapped and synchronised with Salesforce Campaigns for full-funnel reporting
Develop dashboards and performance reporting across MCAE and Salesforce
Track multi-touch attribution, campaign influence and channel effectiveness
Deliver actionable insights to Marketing, Sales and leadership teams
Maintain user permissions, role-based access and asset management
Uphold best practices across campaign build, naming conventions, folder structures and data hygiene
Train, support and guide internal users to drive adoption and platform maturity
Test new features, pilot AI and predictive intelligence capabilities, and identify automation quick-wins
Contribute to the wider roadmap for our marketing automation evolution
Share knowledge across marketing, sales and CRM communities
Requirements:
Proven experience with Marketing Cloud Account Engagement in a B2B environment
Strong understanding of marketing automation strategy, lead management, nurture flows and lifecycle design
Knowledge of Salesforce CRM, campaign structure, reporting and lead data flow
Experience with lead scoring, behavioural data, segmentation and dynamic content
Good working knowledge of HTML/CSS for building emails and landing pages
Strong analytical skills with experience creating dashboards and interpreting performance data
Ability to translate technical concepts into business language for non-technical stakeholders
Highly organised, detail-oriented and comfortable managing multiple projects
MCAE certifications essential
certifications across other platforms (e.g. Marketo, HubSpot, Eloqua) a bonus
Nice to have:
Curious, proactive and solutions-driven
Confident working across IT, Marketing and Sales functions
Passionate about data, personalisation and intelligent automation
Comfortable driving change and improving processes
What we offer:
A collaborative, innovative environment where Marketing Automation plays a strategic role
Opportunity to shape the future of our connected marketing ecosystem
Ongoing professional development and certification support
Competitive salary, healthcare, pension and hybrid working options
a £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents
access to education bursaries to learn new skills
a day off and a voucher to get yourself something nice on your birthday
company pension
healthcare plans including private medical insurance and dental cover