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We are looking for an experienced Salesforce Functional Marketing Cloud Trainer to join our team on a contract basis in Chicago, IL. In this role, you will leverage your expertise to deliver training and guidance on Salesforce Marketing Cloud functionalities, ensuring users are proficient and confident in utilizing the platform effectively. This position offers an opportunity to work with diverse teams and contribute to optimizing marketing operations.
Job Responsibility:
Deliver comprehensive training sessions on Salesforce Marketing Cloud functionalities to diverse user groups
Develop training materials, guides, and documentation to support user adoption and proficiency
Provide insights and recommendations to enhance the use of Salesforce Marketing Cloud tools
Collaborate with stakeholders to identify training needs and tailor content accordingly
Utilize Audit Compliance principles to ensure adherence to regulatory and operational standards
Offer support in the configuration and practical application of Atlassian Jira tools
Assist in the integration and troubleshooting of Cisco Technologies within marketing workflows
Conduct periodic assessments to evaluate the effectiveness of training programs
Partner with teams to streamline processes and optimize the use of Salesforce Marketing Cloud
Stay updated on industry trends and Salesforce updates to inform training content
Requirements:
Proven experience as a Salesforce Functional Marketing Cloud Trainer or in a related role
Strong knowledge of Salesforce Marketing Cloud and its associated functionalities
Familiarity with Audit Compliance processes and standards
Proficient in utilizing Atlassian Jira for project management and collaboration
Knowledge of Cisco Technologies and their application in marketing environments
Experience conducting internal audits and ensuring compliance within organizational operations
Ability to communicate complex concepts in a clear and accessible manner
Adept at creating and delivering engaging training materials tailored to various audiences
What we offer:
medical, vision, dental, and life and disability insurance