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Salesforce Developer

United States, Durham · Job Posted January 07, 2026
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Job Description

The Department of Health and Human Services (DHHS) requires the assistance of a contract resource to serve as a Salesforce Developer. The primary purpose of this position is to design, develop, test, and deploy customized Child Welfare solutions within the Salesforce platform. The work involves collaborating with various stakeholders to understand business requirements and translating them into efficient and scalable technical solutions for the Child Welfare program.

Job Responsibility

  • Design, develop, test, and deploy customized Child Welfare solutions within the Salesforce platform
  • Collaborate with various stakeholders to understand business requirements and translate them into efficient and scalable technical solutions
  • Develop and maintain Apex code, Visualforce pages, Lightning components, and integrations between the North Carolina Child Welfare Technology System and stakeholder technology platforms
  • Collaborate with business analysts, product managers, product owners, project managers, and end-users to gather and refine requirements
  • Design and implement scalable solutions that adhere to Salesforce best practices and coding standards
  • Perform system testing, debugging, and deployment of applications within the Salesforce environment
  • Create and maintain documentation related to the development and configuration activities
  • Stay updated on Salesforce releases, features, and best practices to ensure optimal system performance and sustainability
  • Provide technical expertise by coding and developing solutions using Salesforce technologies
  • Customize and configure Salesforce based on specific business needs, including creating and modifying objects, fields, workflows, and other platform features
  • Interface with internal and external technical support personnel
  • Investigate, research, and implement new technologies and interfaces
  • Work on integrating Salesforce with other systems, ensuring seamless data flow and functionality across different platforms
  • Perform unit testing on developed solutions to identify and fix any issues
  • Collaborate with quality assurance teams when applicable
  • Track and manage development activities and workflows in Jira Scrum boards and Kanban boards
  • Conduct reviews/Joint Application Development (JAD) sessions with stakeholders
  • Perform impact analysis of requirements on existing and proposed software applications and information systems
  • Create system designs and utilize existing design patterns that satisfy system needs
  • Review and analyze user requests and other information, and design appropriate systems that align with strategic direction
  • Prepare all required effort documentation for review by organizational unit management
  • Prepare project plans that include resource requirement projections
  • Troubleshoot code, software applications and data issues
  • Address any issues or bugs that arise, utilizing debugging tools and techniques
  • Proactively monitor and support all production applications/information systems from both hardware and software perspectives
  • Engage in discussions with business analysts, end-users, and other team members to clarify requirements
  • Facilitate/participate in technical committees and governance meetings as required
  • Write technical documentation and diagrams, and as requested, assist with training materials/user manuals
  • Maintain documentation for ongoing and completed development tasks
  • Assure organizational unit and team standards and procedures are applied to all work efforts by mentoring team members
  • Enforce peer review procedures
  • Assure that approved methodologies are used
  • Conduct or participate in system design and source code walk-throughs
  • Ensure security measures are followed as data stewards
  • Review security scan results and remediate vulnerabilities in the specified timeframes
  • Look for opportunities to optimize existing processes, enhance system performance, and suggest improvements

Requirements

  • Experience with lightning component development (7 years)
  • Experience developing and maintaining Apex code and Apex Tests (7 years)
  • Experience developing and maintaining Visualforce pages (3 years)
  • Experience with Salesforce integrations of 3rd Party apps (7 years)
  • Experience with data migrations from legacy systems (3 years)
  • Experience with Copado (Highly desired, 1 year)
  • Experience with Copado Robotics Testing (Highly desired, 1 year)
  • Experience issuing tickets to Salesforce (Highly desired, 1 year)
  • Salesforce ecosystem expertise
  • Ability to customize and configure Salesforce to meet specific business needs

Nice to have

  • Experience with Copado
  • Experience with Copado Robotics Testing
  • Experience issuing tickets to Salesforce

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