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The Department of Health and Human Services (DHHS) requires the assistance of a contract resource to serve as a Salesforce Developer. The primary purpose of this position is to design, develop, test, and deploy customized Child Welfare solutions within the Salesforce platform. The work involves collaborating with various stakeholders to understand business requirements and translating them into efficient and scalable technical solutions for the Child Welfare program.
Job Responsibility:
Design, develop, test, and deploy customized Child Welfare solutions within the Salesforce platform
Collaborate with various stakeholders to understand business requirements and translate them into efficient and scalable technical solutions
Develop and maintain Apex code, Visualforce pages, Lightning components, and integrations between the North Carolina Child Welfare Technology System and stakeholder technology platforms
Collaborate with business analysts, product managers, product owners, project managers, and end-users to gather and refine requirements
Design and implement scalable solutions that adhere to Salesforce best practices and coding standards
Perform system testing, debugging, and deployment of applications within the Salesforce environment
Create and maintain documentation related to the development and configuration activities
Stay updated on Salesforce releases, features, and best practices to ensure optimal system performance and sustainability
Provide technical expertise by coding and developing solutions using Salesforce technologies
Customize and configure Salesforce based on specific business needs, including creating and modifying objects, fields, workflows, and other platform features
Interface with internal and external technical support personnel
Investigate, research, and implement new technologies and interfaces
Work on integrating Salesforce with other systems, ensuring seamless data flow and functionality across different platforms
Perform unit testing on developed solutions to identify and fix any issues
Collaborate with quality assurance teams when applicable
Track and manage development activities and workflows in Jira Scrum boards and Kanban boards
Conduct reviews/Joint Application Development (JAD) sessions with stakeholders
Perform impact analysis of requirements on existing and proposed software applications and information systems
Create system designs and utilize existing design patterns that satisfy system needs
Review and analyze user requests and other information, and design appropriate systems that align with strategic direction
Prepare all required effort documentation for review by organizational unit management
Prepare project plans that include resource requirement projections
Troubleshoot code, software applications and data issues
Address any issues or bugs that arise, utilizing debugging tools and techniques
Proactively monitor and support all production applications/information systems from both hardware and software perspectives
Engage in discussions with business analysts, end-users, and other team members to clarify requirements
Facilitate/participate in technical committees and governance meetings as required
Write technical documentation and diagrams, and as requested, assist with training materials/user manuals
Maintain documentation for ongoing and completed development tasks
Assure organizational unit and team standards and procedures are applied to all work efforts by mentoring team members
Enforce peer review procedures
Assure that approved methodologies are used
Conduct or participate in system design and source code walk-throughs
Ensure security measures are followed as data stewards
Review security scan results and remediate vulnerabilities in the specified timeframes
Look for opportunities to optimize existing processes, enhance system performance, and suggest improvements
Requirements:
Experience with lightning component development (7 years)
Experience developing and maintaining Apex code and Apex Tests (7 years)
Experience developing and maintaining Visualforce pages (3 years)
Experience with Salesforce integrations of 3rd Party apps (7 years)
Experience with data migrations from legacy systems (3 years)
Experience with Copado (Highly desired, 1 year)
Experience with Copado Robotics Testing (Highly desired, 1 year)
Experience issuing tickets to Salesforce (Highly desired, 1 year)
Salesforce ecosystem expertise
Ability to customize and configure Salesforce to meet specific business needs