CrawlJobs Logo

Salesforce Delivery Director

United Kingdom, London Employment contract · Job Posted May 04, 2026
Apply Position
Job Link Share

Job Description

We are seeking a Senior Salesforce Delivery Director to oversee the successful delivery of Salesforce programs, ensuring alignment with client needs and strategic objectives. You will report to the Head of Delivery and Governance within our practice. The ideal candidate will already be doing a similar role, will come with extensive expertise in Salesforce transformation, a blend of technical ability, whilst demonstrating exceptional leadership, stakeholder management and delivery across global teams, a client centric and creative mindset in a dynamic and fast-paced environment

Job Responsibility

  • Provide leadership and management for client delivery programs and prospect client pre-sales engagements
  • Extensive experience in managing complex Salesforce transformation programs
  • Extensive experience in managing multiple teams and workstreams across the globe
  • Deep understanding of Salesforce's latest features and industry best practices
  • Oversees multiple complex projects simultaneously
  • Mentors and leads teams of delivery managers and technical consultants
  • Drives strategic decision-making and problem-solving
  • Creates and drives Project/Product Roadmaps and Go To Market Strategies
  • Handles complex client escalations and negotiations
  • Focuses on long-term strategic goals and business outcomes
  • Project oversight, manage the planning, execution, and delivery of Salesforce solutions, ensuring projects meet client requirements and are delivered on time and within budget
  • Team leadership, build and nurture high-performance teams, providing guidance and support throughout the project lifecycle
  • Client collaboration, working closely with clients to understand their needs, communicate project progress, and manage expectations
  • Risk management, identify potential risks in projects and implement proactive measures to mitigate them
  • Stakeholder communication, serve as the primary point of contact between clients and project teams, facilitating effective communication and collaboration
  • Roadmap development, create and maintain project roadmaps that align with client goals and objectives
  • Leading the overall delivery team to deliver the Salesforce solution which could be across multiple Clouds (i.e. Sales, Service, Marketing, Commerce, Revenue Cloud....)
  • Lead effective agile/scrum teams to deliver high-quality Salesforce solutions
  • Ensuring that the solution accurately reflects and meets the defined expectations of the business
  • Identify and confirm risks/issues and appropriately manages and develops mitigating approaches
  • Follow and understand new Salesforce product and capabilities resulting from product releases and acquisitions
  • Manage the detailed level of effort estimates and translation to commercials for proposed solutions
  • Coach and mentor team members
  • Support in interviewing prospective candidates

Requirements

  • Extensive experience (typically 15+ years) across delivery within the Salesforce ecosystem
  • A minimum of 10 years in managing large-scale Salesforce projects or programs
  • Proven track record of leading and managing global teams
  • Salesforce expertise: Strong understanding of Salesforce platform capabilities, best practices, and implementation strategies
  • Leadership Skills: Proven ability to lead cross-functional teams and manage diverse stakeholders effectively
  • Communication Skills: Excellent interpersonal skills to facilitate collaboration among team members and clients
  • Analytical Skills: Strong problem-solving abilities to address challenges that arise during project execution
  • Tools and Process: Familiarity with commercial models, agile methodologies and project management principles
  • Salesforce certifications across the 360 are highly desirable
  • Salesforce commerce cloud and Retail Industry experience are highly desirable
  • Ability to work collaboratively in a fast-paced, dynamic environment
  • A proactive, innovative mindset with a passion for driving revenue growth and delivering client value

Nice to have

  • Salesforce certifications across the 360
  • Salesforce commerce cloud and Retail Industry experience

What we offer

  • Competitive compensation and benefit package
  • Flexible work options
  • Inclusive work environment
  • Learning and Development opportunities
  • Range of tailored benefits that support your physical, emotional, and financial wellbeing

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Salesforce Delivery Director

8 matching positions

Delivery Director / Lead

A prominent, industry-leading North American pharmaceutical and healthcare servi...
Location
Location
Canada , Mississauga
Salary
Salary:
85.13 - 90.93 USD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 26, 2026
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Information Technology, or a closely related technical field (or equivalent professional experience)
  • A minimum of 10+ years of overall IT experience, including 5+ years of strategic leadership, people management, and portfolio planning within enterprise-scale organizations
  • Proven track record delivering complex, multi-org Salesforce programs
  • Extensive exposure to Sales, Service, Health, or Marketing Clouds is required
  • Strong familiarity with Salesforce architecture, integration models, Field Service capabilities, and next-generation tools like Agentic AI
  • Experience designing or delivering digital solutions for Patient Support Programs (PSP) or the broader life sciences/healthcare sector is highly advantageous
  • Exceptional financial acumen managing large-scale program budgets, paired with the ability to build consensus among senior business executives and technical teams
  • Certified Technical Architect (CTA), Application Architect, or System Architect credentials are a strong asset
Job Responsibility
Job Responsibility
  • End-to-End Delivery Leadership: Direct the complete lifecycle of major Salesforce programs—from initial requirements analysis and solution design through development, testing, release, and ongoing post-launch stability
  • Team Empowerment: Manage and mentor a high-performing, cross-functional delivery team comprised of developers, business analysts, QA engineers, and external vendor partners
  • Agile Governance & Execution: Maintain rigid sprint discipline by overseeing backlog grooming, capacity planning, velocity tracking, sprint reviews, and comprehensive release coordination
  • Architectural Alignment: Partner closely with solution architects to validate that technical configurations comply with global standards for security, data modeling, scalability, and reusability across multiple clouds (Sales, Service, Health, Experience, Data)
  • Vendor Ecosystem Management: Supervise third-party delivery vendors at an operational level, ensuring rigorous adherence to SLAs, quality benchmarks, and daily sprint alignment
  • Continuous Innovation: Drive the adoption of advanced engineering practices, including automated testing, CI/CD pipeline maturity, and the integration of AI-assisted development tools
  • Compliance & Security: Ensure all software engineering workflows strictly embed quality assurance and security-by-design to meet stringent regulatory requirements
What we offer
What we offer
  • Long-Term Potential: Initial contract with high likelihood of extension or conversion to a permanent position based on performance
  • Hybrid Flexibility: Enjoy the balance of remote work alongside productive collaborative days in a modern office space
  • Professional Growth: Leadership of high-impact, multi-million-dollar digital transformation initiatives with extensive executive exposure
  • Dynamic Culture: Join a collaborative, forward-thinking tech environment that actively invests in cutting-edge platforms, DevOps automation, and AI-driven development
  • Fulltime
Read More
Arrow Right

Managing Director, Salesforce Sales Leader

The Managing Director, Salesforce Sales Leader at NTT DATA is a pivotal role res...
Location
Location
United States , Plano
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of leadership experience within IT services, consulting, or digital transformation organizations
  • 8+ years of people leadership and executive-level sales management experience
  • Deep hands-on experience selling Salesforce enterprise solutions, including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, Analytics / Data Cloud
  • 5+ years selling and managing Salesforce-based consulting or managed services engagements
Job Responsibility
Job Responsibility
  • Lead and scale a high-performing Salesforce sales leadership team across regions
  • Coach and develop senior sales executives to win complex, high-value enterprise deals
  • Drive accountability across pipeline management, forecasting, and revenue growth
  • Define and evolve Salesforce-focused offerings aligned to industry needs and market demand
  • Develop and execute integrated go-to-market strategies in partnership with regional and global teams
  • Collaborate with marketing to create targeted campaigns that generate demand and brand differentiation
  • Personally engage in strategic pursuits, complex negotiations, and executive-level deal shaping
  • Partner with solution architects and delivery leaders to ensure compelling, value-driven solutioning
  • Serve as a trusted advisor to C-suite and senior client stakeholders
  • Strengthen executive relationships with Salesforce, MuleSoft, and strategic alliance partners
What we offer
What we offer
  • Competitive base compensation with incentive opportunities tied to individual and company performance
  • Comprehensive benefits package including medical, dental, vision, life, disability, 401(k) with company match, paid time off, and more
  • Fulltime
Read More
Arrow Right
New

Senior Director - Strategic Accounts

Why Valvoline Global Operations? At Valvoline Global Operations, we're proud to...
Location
Location
United States , Lexington
Salary
Salary:
Not provided
valvoline.com Logo
Valvoline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree required.
  • Master's degree preferred.
  • 10+ years of sales leadership experience.
  • Significant experience leading people and developing high performing sales teams.
  • Experience managing large national accounts and strategic customer relationships.
  • Proven track record of driving profitable growth and achieving revenue objectives.
  • Experience negotiating and managing complex, multi-million-dollar customer agreements.
  • Ability to interpret business performance metrics and develop growth strategies
  • Ability to align and execute sales strategy
  • Change leadership and execution mindset
Job Responsibility
Job Responsibility
  • Lead, develop, and manage the Strategic Account Management team to drive profitable growth, customer retention, and expansion across strategic national accounts.
  • Establish and monitor success metrics while ensuring effective utilization of Salesforce.com and consistent execution of customer business reviews, summits, and value proposition delivery.
  • Partner with Marketing, Field Training, Sales Development, and other internal stakeholders to ensure alignment and effective presentation of Valvoline's value proposition to strategic customers.
  • Develop and refine the long-term strategy for Strategic National Accounts, identifying opportunities to improve sales effectiveness, customer engagement, and business performance.
  • Build and maintain executive-level relationships with key customer stakeholders and influence organizational change to support mutual growth objectives.
  • Lead negotiations, execution, and management of complex multi-million-dollar agreements with strategic customers.
  • Drive accountability, performance management, coaching, and professional development across the Strategic Account Management team.
  • Ensure achievement of operating profit, return on sales, and growth objectives while maintaining strong customer satisfaction and retention.
  • Leverage industry knowledge, customer insights, and competitive intelligence to identify growth opportunities and improve market position.
  • Additional duties as assigned.
What we offer
What we offer
  • Health insurance plans (medical, dental, vision)
  • Health Savings Account (with employer base deposit and match)
  • Flexible spending accounts
  • Competitive 401(k) with generous employer base deposit and match
  • Incentive opportunity
  • Life insurance
  • Short and long-term disability insurance
  • Paid vacation and holidays
  • Employee Assistance Program
  • Employee discounts
Read More
Arrow Right
New

Senior Account Director

We are looking for a commercially driven Senior Strategic Account Director to le...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
collinsongroup.com Logo
Collinson
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience managing strategic accounts with revenues exceeding £50m
  • Experience within Financial Services, Payments, Banking, FinTech, or related sectors
  • Strong stakeholder management and relationship-building skills
  • Commercially astute with experience driving growth within existing accounts
  • Strong analytical, negotiation, and problem-solving abilities
  • Experience leading complex cross-functional projects
  • High level of numeracy and proficiency in Excel, PowerPoint, and Salesforce
  • Strategic mindset with the ability to translate plans into action
Job Responsibility
Job Responsibility
  • Own the commercial performance and strategic direction of your accounts
  • Develop and execute account plans aligned to client objectives and business goals
  • Drive revenue growth, product adoption, and market share
  • Build trusted relationships with key client stakeholders and act as their primary point of contact
  • Lead strategic projects, ensuring clear scope, stakeholder alignment, and successful delivery
  • Conduct regular business reviews and provide data-driven recommendations
  • Support clients' product roadmaps and identify opportunities for growth and innovation
  • Collaborate with internal teams to resolve challenges and deliver exceptional service
  • Provide market insights and customer feedback to Product and Technical teams
  • Assess risks, manage escalations, and balance competing priorities to achieve results
Read More
Arrow Right

Enterprise Account Executive - Electronic Security

Allied Universal® Technology Services is seeking an Enterprise Account Executive...
Location
Location
United States , Livermore
Salary
Salary:
90000.00 - 100000.00 USD / Year
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or a related field with at least three (3) years of outside sales experience in a Business-to-Business environment selling a technical solution
  • Associate’s degree or a related with at least five (5) years of outside sales experience in a Business-to-Business environment selling a technical solution
  • High School diploma with at least ten (10) years of outside sales experience in a Business-to-Business environment
  • Current driver’s license if driving a company vehicle or personal vehicle while conducting business (e.g., client visits, attending networking events)
  • Results-Driven: Award-winning, consultative sales professional with a proven record of exceeding goals
  • Relationship Builder: Experienced in developing long-term client relationships and delivering high-quality service
  • Organized & Strategic: Skilled in planning for cold calling, client meetings and site walks throughout the territory while consistently reporting on goal tracking and achievement
  • Exceptional Communicator: Strong interpersonal and presentation skills, adept at crafting compelling presentations and written communications
  • Brand Builder: Experienced in brand development using networks, associations, and social media for effective prospecting
  • Multi-Tasker: Capable of managing multiple priorities in a fast-paced environment, with excellent follow-up skills
Job Responsibility
Job Responsibility
  • Business Development: Create and execute growth plans within prospective and designated accounts, aiming to expand Allied Universal® Technology Services' market share within new and existing captured / assigned accounts
  • Account Management: Foster consultative relationships with clients, partners, and stakeholders for sustained business growth while collaborating with Project Managers to ensure consistent service delivery
  • Sales Process Management: Oversee the full sales cycle, from managing company provided leads / accounts to proposal, pricing, contract negotiation, tailored presentations, and post-close implementation
  • Goal Achievement: Consistently exceed sales targets by driving new business within assigned accounts, increasing project support and service offerings with current customers and partnering with the Director of Strategic Solutions for cross selling opportunities with assigned physical security guarding clients
  • Solution Presentation: Deliver presentations of Allied Universal® Technology Services' security solutions, including installation, service, maintenance agreements, and hosted managed services
  • Efficient Scheduling: Strategically manage travel and appointments to maximize client interactions
  • Market Awareness: Stay informed on industry trends, competitor activities, and emerging technologies to uncover new business opportunities
  • Performance Reporting: Track and report on sales pipeline and goal progress through CRM and regular updates to senior management
  • Cultural Fit: Join a team that prioritizes innovation, agility, and collaboration
What we offer
What we offer
  • Pay: $90,000.00 - $100,000.00 + auto allowance + gas card + uncapped commission plan
  • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time is offered at an accrual rate of 3.08 hours biweekly
  • Fulltime
Read More
Arrow Right

Director of Technology Operations

The Director of Technology Operations oversees Technology Operations, Site Relia...
Location
Location
United States
Salary
Salary:
Not provided
zeektek.com Logo
Zeektek
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Technology, Engineering, or Business-related discipline is required. Equivalent combinations of education and relevant experience will be considered
  • A minimum of 10+ years of progressive experience in infrastructure, telecommunications operations, or production technology environments supporting high-availability telecommunications platforms (VOIP, SIP, carrier integrations, contact center systems) in 24/7 environments with direct accountability for uptime, incident response, and SLA performance is required
  • 5+ years of cloud computing experience (AWS, Azure, or GCP), including hands-on knowledge of cloud architecture, infrastructure-as-code, automation, and service monitoring
  • A minimum of 6+ years of experience leading people or teams is required. This includes accountability for performance, development, and delivery of results aligned with organizational objectives
  • Proven experience leading multi-tiered teams (30+ professionals), including SRE, DevOps and NOC
  • Proven ability to design and implement observability frameworks, including metrics, alerting, logging, and performance dashboards
  • Demonstrated experience using operational data and trend analysis to identify systemic risks, performance degradation, and optimization opportunities
  • Experience implementing structured change management and production readiness review processes to prevent service disruption
  • Experience overseeing Corporate IT and Security functions, including regulatory and compliance standards such as CCPA, CPNI, FCC (Title 47, Part 64), PCI, NIST, or similar frameworks
  • Strong analytical, budgeting, and financial management skills with the ability to balance cost discipline and operational resilience
Job Responsibility
Job Responsibility
  • Lead SRE, DevOps, NOC, Help Desk, Corporate IT, and Security functions, establishing a culture of operational excellence, accountability, and continuous improvement
  • Own end-to-end reliability and observability across telecommunications (VOIP, SIP, carrier integrations), IoT, and enterprise platforms, defining and managing SLIs/SLOs, uptime targets, and performance benchmarks
  • Define, implement, and enforce SLIs/SLOs aligned to >99.99% uptime, with a measurable roadmap toward five-nines reliability
  • Continuously analyze operational metrics and performance trends to identify emerging risks and opportunities. Initiate early investigations into anomalies, lead structured root cause analysis, and implement systemic corrective actions
  • Ensure 24/7 service reliability through disciplined incident management, problem management, and change control processes consistent with mature SRE organizations
  • Lead disciplined incident management, escalation, problem management, and structured post-incident reviews with permanent corrective actions
  • Reduce incident frequency and mean time to resolution (MTTR) through systemic improvement
  • Establish and enforce production readiness standards for new services and features, requiring appropriate documentation, monitoring plans, alerting thresholds, runbooks, security reviews, and capacity planning prior to deployment
  • Partner with Engineering and Product teams to evaluate architectural decisions, scalability assumptions, and monitoring strategies, ensuring operational sustainability
  • Lead cloud infrastructure strategy and execution across AWS and Azure environments
What we offer
What we offer
  • Weekly Direct Deposit
  • 401K Matching
  • Competitive medical, dental and vision insurance
  • Consistent communication throughout your project
  • Referral program
  • Fulltime
Read More
Arrow Right

Director of Operations

At Refreshments, operational excellence is the foundation of sustainable growth....
Location
Location
United States , Milwaukee
Salary
Salary:
Not provided
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree highly preferred
  • Minimum of 5+ years of leadership experience in Food Service, Hospitality, Facilities, Business Management, Direct Store Delivery, Retail, Route Operations, Warehouse Operations, Service Operations, Equipment Maintenance, or a related field
  • Minimum of 3–5 years of relevant experience in operations leadership, route-based operations, warehouse management, service/equipment maintenance, or similar business environments
  • Proven leadership experience with responsibility for financial performance, operational execution, client service, and/or P&L outcomes
  • Strong understanding of operational metrics, financial drivers, productivity levers, margin improvement, and performance management routines
  • Demonstrated ability to lead through influence, build alignment, and drive accountability across multiple locations, functions, and leadership levels
  • Strong communication and collaboration skills, with the ability to engage effectively with frontline employees, Market Center leadership, regional leadership, clients, and functional partners
  • Ability to diagnose operational issues, simplify complex problems, and support practical, sustainable solutions
  • Experience leading change, implementing new processes, and improving business performance in a fast-paced, evolving environment
  • Proficiency in Microsoft Office required
Job Responsibility
Job Responsibility
  • Support the Central Region by driving execution, improving consistency, and accelerating performance across a complex, multi-market business
  • Serve as a key operational partner across the Central Region
  • Establish clear expectations, operating routines, and follow-up mechanisms to ensure disciplined execution across assigned areas of responsibility
  • Maintain formal operational responsibility for one assigned District
  • Drive growth within the existing client base by partnering with Sales, Operations, and Market Center leadership
  • Ensure exceptional customer service and operational execution
  • Leverage data, financial insights, and operational metrics to identify opportunities and accelerate performance
  • Model key leadership behaviors and reinforce a culture of safety, service excellence, accountability, inclusion, and continuous learning
  • Coach and mentor District, Market Center, and functional leaders
  • Lead organizational change efforts
  • Fulltime
Read More
Arrow Right

Strategic Account Director

We are looking for a commercially driven Strategic Account Director to lead a po...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
collinsongroup.com Logo
Collinson
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience managing strategic accounts with revenues exceeding £50m.
  • Experience within Financial Services, Payments, Banking, FinTech, or related sectors.
  • Strong stakeholder management and relationship-building skills.
  • Commercially astute with experience driving growth within existing accounts.
  • Strong analytical, negotiation, and problem-solving abilities.
  • Experience leading complex cross-functional projects.
  • High level of numeracy and proficiency in Excel, PowerPoint, and Salesforce.
  • Strategic mindset with the ability to translate plans into action.
Job Responsibility
Job Responsibility
  • Own the commercial performance and strategic direction of your accounts.
  • Develop and execute account plans aligned to client objectives and business goals.
  • Drive revenue growth, product adoption, and market share.
  • Build trusted relationships with key client stakeholders and act as their primary point of contact.
  • Lead strategic projects, ensuring clear scope, stakeholder alignment, and successful delivery.
  • Conduct regular business reviews and provide data-driven recommendations.
  • Support clients' product roadmaps and identify opportunities for growth and innovation.
  • Collaborate with internal teams to resolve challenges and deliver exceptional service.
  • Provide market insights and customer feedback to Product and Technical teams.
  • Assess risks, manage escalations, and balance competing priorities to achieve results.
  • Fulltime
Read More
Arrow Right