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Australia Post Logo Australia Post · IT - Administration

Salesforce Data Cloud Administrator

Australia, Richmond · Job Posted February 17, 2026
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Job Description

We’re looking for a Salesforce Data Cloud Administrator to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post.

Job Responsibility

  • Provide day-to-day administration, BAU Support, and deployment management for Salesforce Platform including Data Cloud
  • Ensure platform stability, data quality, and operational readiness
  • Manage ingestion, monitoring, governance, and deployments using tools such as Data Kit and GitLab
  • Work on Salesforce platform development (Apex, Visualforce and Lightning)
  • Maintain operational runbooks, configuration guides, and deployment instructions
  • Contribute to process improvements, deployment automation, and BAU efficiency
  • Help with minor configuration changes and environment refreshes
  • Monitor ingestion jobs, job failures, and platform alerts
  • Investigate and resolve issues impacting downstream users or reports
  • Administer and maintain Salesforce Data Cloud configuration and environments
  • Monitor and manage data streams, ingestion schedules, data mappings, calculated insights, and segments
  • Troubleshoot data ingestion, activation, and pipeline issues
  • Apply access controls, privacy, and consent configurations
  • Support audits, compliance activities, and adherence to enterprise governance standards
  • Validate data for downstream Salesforce platforms (Service Cloud, Analytics, AI use cases)
  • Support Data Cloud deployments across development, test, and production environments

Requirements

  • Salesforce platform administration background with experience administering Salesforce Data Cloud
  • Knowledge of Salesforce data models and platform architecture
  • Experience with Data Kit for deployments, data migration, and environment management
  • Proficiency in GitLab pipelines for deployment and version control
  • Background in monitoring and supporting enterprise data platforms in BAU/run-state mode
  • Familiarity with release management in enterprise Salesforce environments
  • Understanding of data ingestion, transformation, and harmonisation
  • Background with ITIL/BAU processes, change and incident management
  • Strong problem-solving and root-cause analysis skills
  • Good communicator who can collaborate with DevOps, Developers, SI’s, Admins, and Specialists

Nice to have

  • Salesforce Certified Administrator or Data Cloud Consultant is highly regarded
  • Understanding of Service Cloud or other Salesforce clouds is desirable but not a dealbreaker

What we offer

  • Exposure to one of the biggest Salesforce implementations in Australia
  • Opportunity to work on a Greenfields project
  • Work with a welcoming team of consultants, architects and developer
  • Inclusive and supportive environment
  • Unexpectedly dynamic and collaborative culture
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