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Randstad Logo Randstad · IT - Software Development

Salesforce CRM Project Manager

Canada, Mississauga 79.65 - 85.46 CAD / Hour · Job Posted June 01, 2026
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Job Description

Our client, a prominent leader in the Canadian healthcare and pharmaceutical distribution sector, is seeking a seasoned Senior Salesforce CRM Project Manager. In this pivotal role, you will spearhead the strategic planning, orchestration, and seamless execution of enterprise-scale Salesforce initiatives. Operating within a mature corporate structure, you will ensure complex cloud solutions are delivered on time, within scope, and in perfect alignment with corporate governance standards. This is an exceptional opportunity to drive digital transformation and influence cross-functional technology landscapes across the Canadian market.

Job Responsibility

  • Lead the end-to-end lifecycle of Salesforce CRM implementations, maintaining strict control over scope, timelines, deliverables, and financial forecasting using advanced enterprise portfolio management software
  • Facilitate core Agile ceremonies—including sprint planning, daily stand-ups, and retrospectives—while collaborating closely with Product Owners to optimize backlog health and release schedules
  • Act as the primary liaison between business units, technical architects, and executive leadership, delivering transparent status reports and facilitating steering committee evaluations
  • Direct day-to-day operations with external systems integrators and managed service providers, monitoring performance metrics and ensuring accountability to contract commitments
  • Oversee risk mitigation strategies, compliance protocols (such as SOX requirements), cutover coordination, and post-launch hypercare phases to guarantee smooth operational deployment

Requirements

  • Bachelor’s degree in Information Systems, Business Administration, or a closely related field (or equivalent professional experience)
  • 5 to 7+ years of dedicated project management experience steering large-scale enterprise application deployments, with a proven track record specifically in Salesforce CRM or major SaaS implementations
  • Deep understanding of Agile, Scrum, and hybrid frameworks, with a demonstrated ability to unblock teams and maximize delivery velocity
  • Solid background coordinating matrixed, cross-functional teams and managing tier-one external vendors
  • Exceptional English communication and stakeholder management skills to interface across diverse business units

Nice to have

  • Professional certifications (PMP, Scrum Master, or SAFe)
  • experience with Sales, Service, or Experience Clouds
  • familiarity with Salesforce DevOps/release management
  • or prior background in a highly regulated industry (healthcare, life sciences)

What we offer

  • Competitive Compensation: Highly attractive hourly rate or annual salary structure with comprehensive corporate perks
  • Dynamic Work Environment: Join a forward-thinking, collaborative team utilizing modern project management tools and methodologies
  • Professional Growth: Lead high-visibility, impactful enterprise projects that shape the future of healthcare technology
  • Flexible Hybrid Setup: Enjoy the perfect balance of collaboration and remote flexibility with a 2-day-a-week in-office schedule at a modern Mississauga campus
  • Long-Term Potential: Kickstart your journey with a stable 9-month initial tenure featuring strong prospects for contract renewal or full-time permanent conversion
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