CrawlJobs Logo

Salesforce Business Systems Analyst

bentley.com Logo

Bentley Systems

Location Icon

Location:
Ireland , Dublin

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking an experienced Salesforce Business Systems Analyst (BSA) to serve as a strategic liaison between business stakeholders and technical teams. The ideal candidate has a deep understanding of Salesforce platforms, strong analytical and communication skills, and a proven track record of translating complex business requirements into scalable Salesforce solutions. This role plays a critical part in optimizing business processes, improving system adoption, and driving data-driven decision-making.

Job Responsibility:

  • Act as the primary point of contact between business stakeholders and Salesforce technical teams
  • Elicit, analyse, document, and validate business requirements using interviews, workshops, and process reviews
  • Translate business needs into clear functional specifications, user stories, acceptance criteria, and process flows
  • Partner with Salesforce Administrators, Developers, Architects, and QA teams to design and deliver solutions
  • Configure and support Salesforce features such as objects, fields, workflows, validation rules, reports, dashboards, and flows (as applicable)
  • Support Salesforce implementations, enhancements, and integrations with external systems
  • Conduct gap analysis and recommend process improvements aligned with Salesforce best practices
  • Manage backlog grooming, sprint planning, and UAT coordination in Agile or hybrid environments
  • Facilitate user acceptance testing (UAT), including test case creation, execution, and defect tracking
  • Support production releases, post-deployment validation, and ongoing system optimization
  • Create and maintain documentation including business process maps, functional design documents, and training materials
  • Serve as a trusted advisor by proactively identifying risks, dependencies, and opportunities for improvement
  • Ensure solutions align with data governance, security, and compliance standards

Requirements:

  • 5+ years of experience as a Business Systems Analyst or Business Analyst with a strong focus on Salesforce
  • Hands-on experience with Salesforce platforms such as Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud
  • Strong understanding of Salesforce data model, security model, and declarative capabilities
  • Proven ability to translate complex business requirements into functional and technical solutions
  • Experience working and collaborating with cross-functional teams
  • Excellent written and verbal communication skills, with the ability to communicate effectively at all levels of the organization
  • Strong analytical, problem-solving, and critical-thinking skills
  • Experience supporting UAT and production releases
  • Ability to manage multiple priorities and stakeholders in a fast-paced environment
  • Candidates must have the right to work in Ireland at the time of application

Nice to have:

  • Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Business Analyst, Sales Cloud Consultant)
  • Experience with Salesforce integrations (APIs, middleware tools such as MuleSoft, Boomi, etc.)
  • Familiarity with DevOps tools and release management processes
  • Background in data analytics, reporting, or CRM strategy
  • Experience mentoring junior analysts or leading small project teams
What we offer:
  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
  • An attractive salary and benefits package
  • A commitment to inclusion, belonging, and colleague well-being through global initiatives and resource groups
  • A company committed to making a real difference by advancing the world’s infrastructure for a better quality of life, where your contributions help build a more sustainable, connected, and resilient world

Additional Information:

Job Posted:
February 20, 2026

Work Type:
Hybrid work
Icon
Bentley Systems - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Salesforce Business Systems Analyst

Business Systems Analyst

We are in the process of recruiting a Business Systems Analyst for our team base...
Location
Location
United States , Columbia
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must possess a Bachelor's degree in Computer Science, Information Systems, Business Administration or a related field
  • Proven experience as a Business Systems Analyst or similar role
  • Proficiency in Salesforce Administration is essential
  • Ability to analyze and interpret complex data is necessary
  • Strong knowledge of business process and system development
  • Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders
  • Demonstrated ability to manage projects, prioritize tasks and meet deadlines
  • Strong problem-solving skills and the ability to make informed decisions quickly
  • Proficiency in using business software, including Microsoft Office Suite
  • Familiarity with project management approaches, tools and phases of the project lifecycle
Job Responsibility
Job Responsibility
  • Develop expertise in our business applications, processes, data relationships, and integration
  • Establish yourself as a trusted expert partner for our internal Business Stakeholders
  • Define business analysis requirements and configuration specifications
  • Conduct quality assurance activities, including creation of user stories, test scripts, and system integration testing
  • Assist our business partners in conducting User Acceptance Testing
  • Maintain and enhance relationships with partners, working with them to optimize our solutions
  • Lead the design, documentation, and maintenance of system processes
  • Identify common sources of technical issues or questions and make recommendations to our technology teams
  • Effectively communicate key insights and findings to our technology teams
  • Continually seek ways to improve our monitoring processes, discover issues, and deliver better value to our customers.
What we offer
What we offer
  • Access to top jobs
  • Competitive compensation and benefits
  • Free online training
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in the company 401(k) plan.
  • Fulltime
Read More
Arrow Right

Business Systems Analyst

We are seeking a Business Systems Analyst to join our team in San Diego, Califor...
Location
Location
United States , San Diego
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years experience in a Business Systems Analyst role or similar
  • Proficient in business systems, including the ability to understand and manage complex systems
  • Demonstrated experience with AB Testing and ability to use this skill to optimize system performance
  • Agile Scrum certification or equivalent experience in Agile Scrum methodologies
  • Advanced knowledge of NetSuite, including both use and development
  • Expertise in Salesforce Sales Cloud and Salesforce Development
  • Proven ability to gather and document system requirements effectively
  • Experience in User Acceptance Testing (UAT) with the ability to validate system functionality and user satisfaction
Job Responsibility
Job Responsibility
  • Act as a key liaison between various stakeholders to identify and document business needs and requirements
  • Evaluate potential solutions and lead efforts to implement them effectively
  • Conduct user acceptance testing (UAT) to ensure the functionality and efficiency of the systems
  • Support the application portfolios for each department and strive to meet all IT service level agreements
  • Work closely with the user community within the organization to address their needs and resolve any issues
  • Focus your efforts on our NetSuite ERP and SalesForce CRM systems, among other business-facing applications
  • Continuously seek to improve efficiency and productivity through the design and implementation of system enhancements
  • Perform A/B testing to optimize system performance
  • Utilize your skills in Agile Scrum methodology to manage projects and tasks effectively
  • Develop and maintain accurate records of customer credit applications and inquiries
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right

Business Systems Analyst - Salesforce & GTM Systems

Addepar is seeking a Business Analyst, GTM Systems to partner closely with Sales...
Location
Location
United States , Salt Lake City
Salary
Salary:
115000.00 - 173000.00 USD / Year
addepar.com Logo
Addepar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years as a Business Analyst or similar role supporting GTM organizations
  • Experience in financial services, investment technology, or enterprise SaaS strongly preferred
  • Proven hands-on experience with Salesforce administration/configuration and deep knowledge of Sales Cloud and Service Cloud
  • Exposure to complementary GTM applications such as CPQ, CLM, FinancialForce, DocuSign, Ironclad, Marketo, NetSuite, or equivalent
  • Strong business process mapping skills (flowcharts, swimlanes, RACI) with a track record of driving measurable improvements
  • Excellent ability to translate between business and technical stakeholders
  • Bachelor’s degree in Business, IT, Finance, or related field, or equivalent experience
Job Responsibility
Job Responsibility
  • Map, analyze, and improve end-to-end business processes across Sales, Marketing, Client Success, and Support
  • Collaborate with stakeholders to gather and prioritize business requirements
  • translate into clear user stories and functional specifications
  • Leverage hands-on Salesforce experience to design scalable solutions
  • understand integration points across systems
  • Analyze Salesforce and related GTM data to uncover trends, measure performance, and deliver actionable recommendations
  • Partner with Sales Ops, Marketing Ops, and Client Success Ops to ensure GTM system design drives alignment and business outcomes
  • Contribute to cross-functional initiatives, ensuring projects are delivered on time, on scope, and with measurable business impact
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Fulltime
Read More
Arrow Right

Business Systems Analyst - Salesforce & GTM Systems

Addepar is seeking a Business Analyst, GTM Systems to partner closely with Sales...
Location
Location
Canada
Salary
Salary:
Not provided
addepar.com Logo
Addepar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years as a Business Analyst or similar role supporting GTM organizations
  • Experience in financial services, investment technology, or enterprise SaaS strongly preferred
  • Proven hands-on experience with Salesforce administration/configuration
  • Deep knowledge of Sales Cloud and Service Cloud
  • Exposure to complementary GTM applications such as CPQ, CLM, FinancialForce, DocuSign, Ironclad, Marketo, NetSuite, or equivalent
  • Strong business process mapping skills (flowcharts, swimlanes, RACI)
  • Excellent communication and translation skills between business and technical stakeholders
  • Bachelor’s degree in Business, IT, Finance, or related field, or equivalent experience
Job Responsibility
Job Responsibility
  • Map, analyze, and improve end-to-end business processes across Sales, Marketing, Client Success, and Support
  • Collaborate with stakeholders to gather and prioritize business requirements
  • Translate requirements into clear user stories and functional specifications
  • Leverage Salesforce experience to design scalable solutions
  • Analyze Salesforce and related GTM data to uncover trends and deliver actionable recommendations
  • Partner with Sales Ops, Marketing Ops, and Client Success Ops
  • Contribute to cross-functional initiatives, ensuring projects are delivered on time and with measurable business impact
What we offer
What we offer
  • Reasonable accommodation for individuals with disabilities
  • Equal opportunity employer promoting diverse ideas and inclusive environment
  • Fulltime
Read More
Arrow Right

Salesforce Business Analyst

Cloud Nerd is a growing, innovative, and customer-centric technology company tha...
Location
Location
United States
Salary
Salary:
1000.00 - 3000.00 USD / Year
cloudnerd.com Logo
Cloud Nerd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 years of Experience using Salesforce
  • 2-3 years experience with similar CRM Products to develop client or business solutions
  • Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls
  • Proven ability leveraging analytical and problem-solving skills in a fast paced environment
  • Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
  • Strong presentation, communication (written and verbal) skills, and interpersonal skills
  • Ability to juggle and prioritize multiple tasks within a collaborative team environment
  • Demonstrates flexibility and willingness to do what it takes to get the job done
  • Drive and desire to learn and grow both technical and functional skill sets
  • Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio
Job Responsibility
Job Responsibility
  • Work with clients and end users to gather, understand, and define business requirements
  • Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
  • Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories
  • Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
  • Collaborate with developers to test and verify that solutions will meet the business requirements
  • Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training
  • Fulltime
Read More
Arrow Right

Salesforce Business Analyst

CRM Science Salesforce Analysts are Consultants with Unique Skillsets. They work...
Location
Location
United States
Salary
Salary:
Not provided
crmscience.com Logo
CRM Science
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Certified Salesforce Administrator
  • Certified Business Analyst
  • 2+ years of experience
  • Must be a US resident
Job Responsibility
Job Responsibility
  • Analyze business needs and application design requirements
  • Document business requirements, user stories, specifications, training materials, and other project support documentation
  • Collaborate with architects, developers, and clients in defining processes, identifying requirements, and creating documentation
  • Provide analytical thinking and problem-solving skills to help clients adopt new ideas and adapt to change
  • Assist clients to identify process improvements and recommend system changes
  • Research and recommend Salesforce-based solutions, including third-party applications
  • Provide end-user training and create supporting material and documentation
  • Manage multiple projects concurrently and quickly assess and adjust priorities, meet deadlines, and exceed end-user expectations
Read More
Arrow Right

Business Systems Analyst

The Jewish Federation of Cleveland is performing a multi-year transformation of ...
Location
Location
United States , Cleveland
Salary
Salary:
Not provided
engagecleveland.org Logo
Engage Cleveland
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in business, information systems, or relevant experience
  • 3–5 years of experience as a Business Systems Analyst, ideally with ERP or CRM systems
  • Strong understanding of enterprise systems including (ERP, CRM, and or HRIS systems – specifically Oracle NetSuite and/or Salesforce)
  • Business process knowledge in finance, fundraising, and/or operations
  • Excellent analytical and critical thinking skills
  • Strong documentation and technical writing skills
  • Proficiency in reporting and data visualization tools
  • Strong communication, collaboration, analytical, and problem-solving skills
  • Ability to work independently, prioritize and engage in a variety of tasks simultaneously while consistently meeting short deadline situations
  • High attention to detail, follow-up, self-motivated, proactive, and solution minded
Job Responsibility
Job Responsibility
  • Work closely with business owners and end-users to understand needs, pain points, and opportunities
  • Collect and document system requirements and translate into functional specifications and design documents
  • Create and manage documentation of system design decisions, use-cases, process flows, enhancements, and test scripts
  • Work in partnership with the solutions architects, system administrators, and software partners to design and implement technical solutions
  • Work with partners to ensure organizational knowledge transfer of documentation, system configurations, and customizations
  • Evaluate existing workflows, identify inefficiencies, and propose solutions for optimization
  • Assist in the design, testing, and rollout of new features, integrations, and reporting
  • Coordinate user acceptance testing (UAT) and validate deliverables against requirements
  • Assist in the design and development of dashboards, queries, and ad hoc reports
  • Develop training materials, documentation, and standard operating procedures
  • Fulltime
Read More
Arrow Right

Salesforce Business Analyst

Location: 100% Remote
Location
Location
United States
Salary
Salary:
Not provided
sparibis.com Logo
Sparibis
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years professional experience
  • Bachelor’s Degree required
  • Must be able to obtain and maintain a Secret security clearance
  • United States Citizenship required
  • Salesforce Certified Associate certification
  • Salesforce Certified Business Analyst certification
  • Salesforce experience working as a Business Analyst
  • Expertise in eliciting and defining requirements and managing user stories, functional requirements, requirements analysis and acceptance criteria
  • Experience in translating requirements into viable concept design solutions
  • Experience helping business stakeholders translate requests into meaningful software requirements/user stories and creating process flow diagrams
Job Responsibility
Job Responsibility
  • Collaborates with stakeholders to elicit requirements, business process and operational scenarios
  • Design Business Processes by analyzing stakeholder requirements, construct business process models, workflow charts and diagrams, evaluate system capabilities, and write specifications/user stories
  • Facilitate Stakeholder Engagement – Conduct discovery sessions, workshops, and interviews to align business needs with technology solutions
  • Translate Business Needs into Solutions – Bridge the gap between business users and technical teams by defining clear, scalable solutions
  • Support requirements decomposition into user stories in an Agile Development lifecycle
  • Facilitate the creation of functional and technical diagrams and related artifacts
  • Write Clear & Actionable User Stories – Craft well-defined user stories, including acceptance criteria, to support Agile development
  • Analyze & Improve Workflows – Assess existing processes, identify inefficiencies, and propose improvements
  • Configure Systems for Prototyping – Set up basic configurations, such as fields, page layouts, and workflows, to validate business needs
  • Will be responsible for assessing overall business needs and providing solutions as well as documenting and defining business requirements
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy