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Salesforce Business Analyst

CRM Science

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

CRM Science Salesforce Analysts are Consultants with Unique Skillsets. They work with our clients to analyze their business needs and application design requirements, then document the client's business requirements, user stories, specifications, training materials, and other project support documentation.

Job Responsibility:

  • Analyze business needs and application design requirements
  • Document business requirements, user stories, specifications, training materials, and other project support documentation
  • Collaborate with architects, developers, and clients in defining processes, identifying requirements, and creating documentation
  • Provide analytical thinking and problem-solving skills to help clients adopt new ideas and adapt to change
  • Assist clients to identify process improvements and recommend system changes
  • Research and recommend Salesforce-based solutions, including third-party applications
  • Provide end-user training and create supporting material and documentation
  • Manage multiple projects concurrently and quickly assess and adjust priorities, meet deadlines, and exceed end-user expectations

Requirements:

  • Certified Salesforce Administrator
  • Certified Business Analyst
  • 2+ years of experience
  • Must be a US resident

Additional Information:

Job Posted:
December 07, 2025

Work Type:
Remote work
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