Salesforce Business Analyst, Circle K

Salesforce Business Analyst

Circle K

Location:
Norway, Oslo

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Circle K is seeking a highly skilled and motivated Salesforce Service Cloud Specialist to join their global Salesforce team. Responsibilities include implementing Salesforce Service Cloud, overseeing customizations, collaborating with teams, providing support, and identifying process improvements.

Job Responsibility:

Implement Salesforce Service Cloud in our North American Salesforce instance
Oversee the configuration, customization, and maintenance of Salesforce to meet business needs
Collaborate with cross-functional teams to implement and optimize Salesforce features
Provide expert-level support to users, troubleshoot issues, and offer timely resolutions
Conduct training sessions for end-users and ensure ongoing system adoption
Identify opportunities for process improvement and efficiency within the Salesforce environment
Work closely with stakeholders to understand business requirements and translate them into Salesforce solutions
If experienced, lead and participate in Salesforce-related projects from initiation to completion
Coordinate with project teams, ensuring timely delivery and adherence to project timelines

Requirements:

3-4 years of experience as a Salesforce Administrator, preferably with a focus on Service Cloud
Salesforce Administrator Certification is required
additional certifications are a plus
Project Management experience is a strong asset
Experience in Office365 especially PowerPoint and Excel
Interest in learning about business processes and systems
excellent English oral and written communication skills – other languages is a plus

Nice to have:

Project Management experience
additional certifications
previous experience with project roles

What we offer:

Work environment full of creativity, independence, solution-oriented colleagues, and a flat corporate culture
opportunities for personal and professional development
being part of a dynamic and rapidly growing fuel company

Additional Information:

Job Posted:
August 16, 2025

Expiration:
August 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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