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Salesforce Business Analyst

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Sparibis

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Location: 100% Remote

Job Responsibility:

  • Collaborates with stakeholders to elicit requirements, business process and operational scenarios
  • Design Business Processes by analyzing stakeholder requirements, construct business process models, workflow charts and diagrams, evaluate system capabilities, and write specifications/user stories
  • Facilitate Stakeholder Engagement – Conduct discovery sessions, workshops, and interviews to align business needs with technology solutions
  • Translate Business Needs into Solutions – Bridge the gap between business users and technical teams by defining clear, scalable solutions
  • Support requirements decomposition into user stories in an Agile Development lifecycle
  • Facilitate the creation of functional and technical diagrams and related artifacts
  • Write Clear & Actionable User Stories – Craft well-defined user stories, including acceptance criteria, to support Agile development
  • Analyze & Improve Workflows – Assess existing processes, identify inefficiencies, and propose improvements
  • Configure Systems for Prototyping – Set up basic configurations, such as fields, page layouts, and workflows, to validate business needs
  • Will be responsible for assessing overall business needs and providing solutions as well as documenting and defining business requirements
  • Develop process/control changes by identifying gaps/issues/areas for improvement, writing improved processes
  • Map Salesforce capabilities, features and best practices against business and technical requirements. Will drive optimal utilization of Salesforce systems
  • Other duties as assigned

Requirements:

  • 3+ years professional experience
  • Bachelor’s Degree required
  • Must be able to obtain and maintain a Secret security clearance
  • United States Citizenship required
  • Salesforce Certified Associate certification
  • Salesforce Certified Business Analyst certification
  • Salesforce experience working as a Business Analyst
  • Expertise in eliciting and defining requirements and managing user stories, functional requirements, requirements analysis and acceptance criteria
  • Experience in translating requirements into viable concept design solutions
  • Experience helping business stakeholders translate requests into meaningful software requirements/user stories and creating process flow diagrams
  • Business Process Analysis, Mapping, and Optimization
  • Experience facilitating the elicitation of requirements with business customers, system assessment teams, test teams etc. to ensure prioritization
  • Experience with documenting business (BRD) and functional (FRD) requirements systems through entire System Design Life Cycle (SDLC)
  • Experience maintaining system protocols, architecture concepts, requirements, and associated design documents through traceability, updating procedures, analyzing system and program changes
  • Demonstrated experience establishing and maintaining effective working relationships in team environments and with other business organizations
  • Experience preparing technical reports by collecting, analyzing, and summarizing information and trends

Nice to have:

  • Change Management & User Adoption – Awareness of strategies to drive adoption, train users, and manage change effectively within organizations
  • Problem-Solving Mindset – Thinks critically and creatively to resolve business challenges with efficient solutions
  • Adaptability & Flexibility – Navigates changing requirements and priorities with a solution-oriented approach
  • Empathy & User-Centric Thinking – Understands the needs and challenges of end users to drive effective solution adoption
  • Strong Written and Verbal Communication and Collaboration – Clearly articulates ideas, writes detailed documentation, and collaborates across business and technical teams
  • Curiosity & Continuous Learning – Proactively stays updated on industry trends, emerging technologies, and best practices

Additional Information:

Job Posted:
December 12, 2025

Work Type:
Remote work
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