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This position will join our clients legacy systems modernization program to transition existing legacy systems and data into Salesforce Financial Service Cloud. Most high-level requirements are already gathered, but they need refinement, validation, and translation into production-ready user stories and acceptance criteria.
Job Responsibility:
Refine existing business requirements for the new Salesforce FS&I Cloud implementation
Work closely with technical teams and external implementation partners to finalize requirements and support solution design
Break down requirements into detailed user stories with acceptance criteria
Support functional and user acceptance testing (UAT)
validate that delivered solutions meet business needs
Help ensure alignment between FSC and existing Sales, Service, and Experience Cloud processes
Participate in workshops, process mapping, gap analysis, and system walkthroughs
Requirements:
Strong Salesforce BA background with experience across multiple Salesforce Clouds
Familiarity with FSC (Financial Services Cloud) or FS&I highly preferred
Experience working on large-scale system modernization or data migration projects
Excellent documentation, communication, and requirements-gathering skills
Ability to work within a collaborative BA team environment
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.