CrawlJobs Logo
Brandeis University Logo Brandeis University · IT - Administration

Salesforce Analyst

United States, Waltham 82900.00 - 94700.00 USD / Year · Job Posted February 20, 2026
Apply Position
Job Link Share

Job Description

Brandeis University is seeking a curious, collaborative, and mission-driven Salesforce Analyst to join our Information Technology Services (ITS) team. If you’re inspired by technology’s role in supporting a world-class research university—and you love translating business needs into powerful system solutions—this role offers the opportunity to make a meaningful impact across campus. At Brandeis, our people are our strength. We offer a competitive salary, robust health and wellness benefits, a generous 403(b) match, and tuition assistance for employees and their families. We are also proud to support a hybrid work model, with meaningful in-office collaboration on our beautiful Waltham campus.

Job Responsibility

  • Salesforce Analysis & Optimization (80%): Collaborate one-on-one with end users and subject matter experts to gather requirements and design enhancements
  • Map, convert, and validate data from non-Salesforce systems into Salesforce
  • Support system upgrades and enhancements—requirements gathering, documentation, configuration, testing, and rollout
  • Provide day-to-day functional and technical support for Salesforce and related applications
  • Manage and resolve help tickets through TeamDynamix within SLA expectations
  • Develop roadmaps for the continued growth and adoption of Salesforce across university departments
  • Training & Knowledge Transfer (20%): Develop and deliver training materials in partnership with the ITS Change Management Office
  • Maintain and expand documentation for end-users and internal ITS stakeholders
  • Serve as a resource and advisor to colleagues seeking to better understand Salesforce and related tools
  • Other Responsibilities: Participate in ITS-wide initiatives and projects as needed

Requirements

  • BA/BS degree required
  • 3+ years of Salesforce experience plus Salesforce Certified Administrator (required)
  • Hands-on experience with Salesforce configuration and management of Contacts, Accounts, Leads, and Opportunities
  • Experience with data conversion, mapping, and validation across systems
  • Strong analytical, troubleshooting, and time-management skills
  • Ability to maintain confidentiality and work effectively under deadlines
  • Curiosity and the ability to learn new technologies to solve business challenges

Nice to have

  • Higher education experience
  • Familiarity with declarative Salesforce tools
  • Experience with event management or email marketing platforms (Linvio, Account Engagement, etc.)

What we offer

  • competitive salary
  • robust health and wellness benefits
  • generous 403(b) match
  • tuition assistance for employees and their families
Brandeis University - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Salesforce Analyst

8 matching positions

Salesforce Business Analyst / Salesforce Admin

Architect of Seamless Global Delivery: Salesforce Fulfillment Business Analyst /...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
trimble.com Logo
Trimble Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of hands-on experience working on the Salesforce platform with a focus on fulfillment process implementations
  • Deep functional knowledge of Salesforce Sales Cloud and Salesforce CPQ, including product configuration, pricing, and quote-to-order processes
  • Proven technical proficiency with Flow, Process Builder, Workflows, Formulas, and Advanced Approvals
  • SQL / SOQL experience
  • Demonstrated experience in SFDC integrations utilizing REST/SOAP APIs
  • Bachelor's degree in Computer Science, Mathematics, or a related field
Job Responsibility
Job Responsibility
  • Design, prototype, and document advanced solutions for Salesforce Order Management and fulfillment to meet evolving business needs
  • Lead the translation of complex requirements into detailed functional specifications, ensuring integrated solutions move from design to functional application
  • Orchestrate sophisticated integrations using REST/SOAP APIs to connect Salesforce with third-party platforms and middleware
  • Provide expert system administration for customized applications, managing complex security settings, custom objects, and automated workflows
  • Collaborate closely with cross-functional development teams to facilitate rapid, proactive responses to changing project objectives and global goals
Read More
Arrow Right

Salesforce Business Analyst / Salesforce Admin

Architect of Seamless Global Delivery: Salesforce Fulfillment Business Analyst /...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
trimble.com Logo
Trimble Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of hands-on experience working on the Salesforce platform with a focus on fulfillment process implementations
  • Deep functional knowledge of Salesforce Sales Cloud and Salesforce CPQ, including product configuration, pricing, and quote-to-order processes
  • Proven technical proficiency with Flow, Process Builder, Workflows, Formulas, and Advanced Approvals
  • Demonstrated experience in SFDC integrations utilizing REST/SOAP APIs
  • Bachelor's degree in Computer Science, Mathematics, or a related field
Job Responsibility
Job Responsibility
  • Design, prototype, and document advanced solutions for Salesforce Order Management and fulfillment to meet evolving business needs
  • Lead the translation of complex requirements into detailed functional specifications, ensuring integrated solutions move from design to functional application
  • Orchestrate sophisticated integrations using REST/SOAP APIs to connect Salesforce with third-party platforms and middleware
  • Provide expert system administration for customized applications, managing complex security settings, custom objects, and automated workflows
  • Collaborate closely with cross-functional development teams to facilitate rapid, proactive responses to changing project objectives and global goals
  • Fulltime
Read More
Arrow Right

CRM (Salesforce) Analyst

At Four Seasons, we are driven by a commitment to exceptional service and experi...
Location
Location
Canada , Toronto
Salary
Salary:
70000.00 - 85000.00 CAD / Year
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in Information Systems, Computer Science, Engineering or Business Administration with a technical or IT interest is preferred
  • Minimum of 3 years of progressive experience in systems operations and application administration, with a strong emphasis on Salesforce solution
  • Demonstrated hands-on expertise in Salesforce, including configuration, administration, data management, reporting, and end-user support
  • Proven ability to translate business needs into clear documentation, including business requirements, technical specifications, and test plans, with experience in execution and validation
  • Salesforce certifications (e.g. Administrator, Business Analyst, Platform App Builder) are considered a strong asset
  • Experience creating clear and effective process flows, system diagrams, and data models using tools such as Visio or similar platforms
  • Familiarity with collaboration and project management tools such as JIRA, Confluence, SharePoint, and Monday.com
  • Exposure to design and prototyping tools (e.g., Figma) is considered an advantage
  • Working knowledge of Agile, Waterfall, and hybrid delivery methodologies, with the ability to adapt to evolving project needs
  • Strong analytical, problem-solving, and technical troubleshooting capabilities, supported by effective interpersonal and communication skills
Job Responsibility
Job Responsibility
  • Support and enhance Residential Salesforce applications across Development, Marketing, Sales, and Property Operations functions
  • Manage system configuration and user access to ensure effective, reliable and compliant platform operations
  • Partner with business stakeholders to review, refine, and document user stories and functional requirements
  • Analyze business requirements and recommend scalable, effective Salesforce-based solutions
  • Execute system testing, support release planning, and coordinate deployments to ensure high-quality delivery
  • Provide ongoing system support, including troubleshooting, issue resolution, and user assistance
  • Develop and maintain dashboards and reports to enable data-driven decision-making
  • Maintain deep functional and technical knowledge of Residential Salesforce applications and capabilities
  • Support the establishment and adoption of data governance and process standards
  • Identify and drive opportunities for efficiency, automation, standardization, and continuous improvement
  • Fulltime
Read More
Arrow Right

Senior QA Analyst (Salesforce)

The Senior QA Analyst is responsible for ensuring the quality, stability, and sc...
Location
Location
United States , Chicago
Salary
Salary:
90000.00 - 150000.00 USD / Year
tier4group.com Logo
Tier4 Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree (or equivalent experience) in Computer Science or related field
  • 6+ years of software QA experience
  • 3+ years of Salesforce testing experience
  • Strong experience in Agile/Scrum environments
  • Strong knowledge of Salesforce architecture (objects, flows, validation rules, integrations)
  • Experience with Sales Cloud (Marketing Cloud a plus)
  • Proficiency in SOQL for data validation and troubleshooting
  • Experience with sandbox environments and deployment processes
  • Test automation experience (Selenium, Playwright, or similar)
  • API testing experience (Postman, REST tools)
Job Responsibility
Job Responsibility
  • Execute manual and automated testing for Salesforce applications
  • Validate integrations, workflows, and data flows across systems
  • Develop automation scripts and maintain frameworks
  • Manage test data creation, masking, and validation
  • Ensure full test coverage across functional, regression, and integration testing
  • Track and report defects and testing progress
  • Collaborate with developers, product owners, and business analysts
What we offer
What we offer
  • Opportunity to work on enterprise Salesforce transformations
  • High-visibility role with significant impact on quality and delivery
  • Exposure to modern automation tools and DevOps practices
  • Collaborative, growth-oriented environment
  • Fulltime
Read More
Arrow Right

CRM Analyst (Salesforce)

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow ...
Location
Location
Canada , Vancouver
Salary
Salary:
Not provided
twocircles.com Logo
Two Circles
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, Business Analysis, or a related STEM field
  • Prior internship, placement, project or work experience in business analysis, CRM, consulting, technology delivery, operations, customer support or data analysis
  • Strong analytical and problem-solving skills
  • Good communication skills, with the ability to explain information clearly to technical and non-technical audiences
  • Curiosity about CRM, technology, data and business process improvement
  • Core business analysis skills or interest, including requirements gathering, process mapping and documentation
  • Strong attention to detail, especially when working with data, configuration and testing
  • Good organization and time-management skills, with the ability to manage multiple tasks
  • Ability to work collaboratively in a team environment
  • Confidence using Excel for basic data analysis, data cleaning or reporting tasks
Job Responsibility
Job Responsibility
  • Support the implementation and enhancement of Salesforce solutions, including configuration, testing, data migration and documentation
  • Work with project managers, business analysts, consultants and developers to ensure solutions meet client requirements
  • Assist with requirements gathering, process mapping, workshop preparation and user acceptance testing
  • Help translate business needs into clear user stories, acceptance criteria and functional documentation
  • Support Salesforce configuration tasks such as fields, page layouts, record types, list views, reports, dashboards, validation rules and basic automation
  • Assist with data quality activities, including data cleansing, import preparation, migration checks and reconciliation
  • Participate in Agile delivery processes, including sprint planning, stand-ups, sprint reviews and retrospectives where relevant
  • Carry out testing and quality assurance activities to ensure solutions work as expected and meet client needs
  • Help prepare training materials and support end-user training sessions
  • Provide first-line support for client questions, issue investigation and system troubleshooting, escalating more complex items to senior team members
  • Fulltime
Read More
Arrow Right

Business Analyst – Salesforce

12 months FTC for a Business Analyst – Salesforce with a competitive salary rang...
Location
Location
United Kingdom , West Midlands
Salary
Salary:
55000.00 - 65000.00 GBP / Year
brosterbuchanan.com Logo
Broster Buchanan
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience as a Business Analyst in complex system or platform-based delivery environments
  • Strong capability in requirements elicitation, backlog management, and Agile delivery practices
  • Excellent written and verbal communication skills to engage with both technical and non-technical stakeholders
  • Salesforce Platform experience and CRM project work required
Job Responsibility
Job Responsibility
  • Gather and lead project requirements from conception to delivery
  • Translate business needs into clear, actionable user stories
  • Collaborate with delivery teams to ensure requirements are understood
  • Drive successful User Acceptance Testing to deliver solutions that meet business needs
  • Lead structured requirements discovery through workshops with business stakeholders
  • Translate business pain points into prioritized user stories with well-defined acceptance criteria
  • Ensure delivery teams have a clear understanding of business objectives and intended outcomes
  • Coordinate and support User Acceptance Testing to validate delivered solutions
  • Contribute to the assessment and evaluation of third-party products where required
  • Fulltime
Read More
Arrow Right

Business Analyst, Salesforce

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...
Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business Administration, Business Technology Management, or a related field
  • Salesforce certifications (e.g., Salesforce Administrator)
  • five (5) + years of experience as a Business Analyst, with a focus on Salesforce
  • proven experience in gathering requirements, configuring Salesforce, and managing projects
  • strong analytical and problem-solving abilities
  • excellent communication and interpersonal skills to work effectively with diverse teams
  • project management and change management skills
  • knowledge of data management and reporting tools
Job Responsibility
Job Responsibility
  • Collaborate with stakeholders to gather and document business requirements for Salesforce initiatives
  • Analyze existing business processes to identify gaps, inefficiencies, and areas for improvement
  • Develop optimized workflows and processes that align with best practices and business objectives
  • Analyze and prioritize requirements to ensure alignment with strategic goals
  • Collaborate in configuring Salesforce solutions in lower environments to meet business needs
  • Identify areas for process improvement and recommend solutions to enhance user experience and efficiency
  • Design Salesforce solutions that meet business requirements while maximizing system capabilities
  • Coordinate and facilitate UAT to ensure that solutions meet user expectations and requirements
  • Provide training and support to end-users
  • Create user documentation and training materials
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right

Functional Analyst, Salesforce Marketing Cloud (SFMC)

The Functional Analyst, Salesforce Marketing Cloud (SFMC) collaborates with Prod...
Location
Location
United States
Salary
Salary:
Not provided
sysco.com Logo
Sysco
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in CS or equivalent
  • 2-4 years of experience in configuration, coding and application development
  • Basic understanding of Scrum, Lean, XP, Kanban and other agile development techniques
  • Basic knowledge of continuous integration / continuous delivery practices
  • Demonstrated “agile-development” mindset with strong customer-focus & results-orientation
  • Effective interpersonal, teamwork and collaboration skills
  • Strong analytical and business problem solving skills
  • Strong communication and documentation skills
Job Responsibility
Job Responsibility
  • Collaborates effectively with the agile team to configure package software when applicable
  • Supports the team in executing highly technical tasks according to the specific needs of stories during each iteration
  • Ensures design and development standards are being followed to minimize rework
  • promotes only quality-tested code and does it regularly
  • Participates in the daily stand-ups, sprint reviews, and retrospectives to update progress, highlight and resolve impediments
  • Completes required documentation to communicate required information to deployment, maintenance, service, and business teams
  • Provides production support and helps drive down technical debt
  • Develops customer relationships by listening and understanding the customer, anticipating, and providing solutions to customer needs, and prioritizing customer satisfaction
  • Develop documentation and provide training to users as appropriate
  • Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability
  • Fulltime
Read More
Arrow Right