Salesforce Agentforce Developer Job at NTT DATA (Pune)

Senior Salesforce Agentforce Developer

We are looking for a Senior Salesforce Agentforce Developer with strong hands-on...

Location

India , Pune

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong understanding of Salesforce Agentforce and overall Salesforce platform capabilities including familiarity with Salesforce CPQ object model and features
Strong hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud
Proficiency in Apex, SOQL, SOSL, Lightning Web Components, Flows, and Salesforce security model
Experience with Salesforce integrations and API-based development
Good understanding of data modeling, sharing rules, roles, profiles, permission sets, and platform limits
Understanding or hands-on experience with Salesforce CPQ
Experience working in Agile delivery environments
Strong problem-solving, communication, and stakeholder management skills
Able to work independently on complex Salesforce enhancements and integrations

Job Responsibility

Design, develop, and implement scalable solutions on the Salesforce platform with a focus on Agentforce capabilities
Collaborate with business stakeholders, architects, admins, and developers to translate requirements into technical solutions
Build and customize solutions across Sales Cloud, CPQ, Service Cloud, and Experience Cloud
Develop Apex, Lightning Web Components, Aura Components, Flows, integrations, and custom APIs as needed
Support agent productivity improvements through intelligent automation, guided workflows, and AI-powered customer/service experiences
Configure and enhance case management, lead management, opportunity management, knowledge, communities/portals, and related Salesforce features
Integrate Salesforce with third-party systems using REST/SOAP APIs, middleware, and platform events
Ensure best practices for security, scalability, performance, testing, and deployment
Participate in code reviews, technical design discussions, release planning, and production support

Fulltime

Salesforce Developer - AgentForce

The Salesforce Developer position at NTT DATA requires a minimum of 6 years of e...

Location

Canada , Toronto

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

6 + years of experience in Salesforce development
6+ year experience with Apex, Visualforce, Lightning Web Components (LWC), and Aura
6+ years experience with Salesforce data model, SOQL/SOSL, and platform limitations
3+ years experience building integrations using REST/SOAP APIs and middleware tools
3+ years experience working with CI/CD tools and version control systems (Git, Copado, Jenkins)
1+ years experience using AgentForce
Strong understanding of Salesforce security model (profiles, roles, sharing rules)
Experience with Agile/Scrum methodologies
Strong problem-solving and debugging skills
Bachelor’s degree in Computer Science, Engineering, or equivalent work experience

Job Responsibility

Design, develop, and maintain scalable solutions on the Salesforce platform
Develop backend logic using Apex, including triggers, classes, batch jobs, and integrations
Build responsive and dynamic user interfaces using Lightning Web Components (LWC) and Aura components
Customize Salesforce applications including Sales Cloud, Service Cloud, or Experience Cloud
Design and implement REST/SOAP APIs and integrate Salesforce with external systems
Work on data modeling, schema design, and data migrations within Salesforce
Collaborate with business analysts and stakeholders to gather and refine requirements
Participate in code reviews, unit testing, and deployment activities
Support CI/CD processes and version control using tools like Git and Copado
Troubleshoot production issues and provide timely resolutions

Fulltime

Senior Salesforce Lead Developer – Agentforce & Data Cloud

We are looking for a strong hands-on Salesforce Developer (near-architect level)...

Location

India , Bangalore South

Salary:

Not provided

Wissen

Expiration Date

Until further notice

Requirements

8+ years of Salesforce development experience (or equivalent hands-on expertise)
Strong, hands-on expertise in: Apex (advanced patterns, integrations, performance tuning)
Strong, hands-on expertise in: Lightning Web Components (LWC)
Strong, hands-on expertise in: Complex Salesforce Flow development
Deep, hands-on experience with Salesforce Agentforce (mandatory)
Strong experience with Salesforce Data Cloud, including handling structured and unstructured data
Proven ability to read, understand, and modernize legacy Salesforce codebases
Experience building custom UI components and backend logic beyond standard Salesforce configurations
Architect-level thinking with a developer’s execution mindset

Job Responsibility

Design and build advanced Salesforce solutions with a strong focus on Agentforce-driven bid management workflows
Develop and enhance custom components using Apex and Lightning Web Components (LWC)
Build and manage complex Salesforce Flows, including orchestration across multiple systems
Work extensively with Agentforce to enable intelligent automation, document handling, and decisioning
Leverage Salesforce Data Cloud to process and unify structured and unstructured data
Analyse, refactor, and convert legacy Salesforce code to modern frameworks and best practices
Collaborate closely with architects, product owners, and Salesforce Global Public Sector stakeholders
Ensure scalability, performance, and maintainability of solutions delivered under the SOW

Fulltime

Sr. Salesforce Developer

As a Sr. Salesforce Developer, you’ll own the hands-on development of custom sol...

Location

India , Bengaluru

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent practical experience)
8+ years of hands-on Salesforce development experience, with a proven track record of building custom applications and integrations
Proven, in-depth experience with Salesforce Sales Cloud and CPQ is mandatory
Experience designing and implementing Agentforce-based solutions to deliver AI-powered experiences, copilots, and automated workflows on Salesforce
Expertise in Apex, SOQL/SOSL, Lightning Web Components (LWC), Aura Components, and Visualforce
Experience with Salesforce APIs (REST, SOAP, Bulk, etc.) and building complex system integrations
Proficiency with modern development tools, including Salesforce DX, VS Code, and version control systems like Git, and CI/CD tools such as Copado or Gearset
Hands-on experience using AI coding assistants, especially Claude Code, to accelerate development while maintaining high standards of code quality, security, and reviewability
Strong understanding of secure coding practices, performance optimization, and scalable solution design on the Salesforce platform
Excellent communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders in a fast-paced environment

Job Responsibility

Own the end-to-end development lifecycle, from design and coding to testing and deployment of high-quality, scalable custom solutions on the Salesforce platform
Develop and customize complex solutions within Salesforce Sales Cloud, CPQ, and related revenue operations capabilities to support the entire lead-to-cash lifecycle
Design and implement AI-powered workflows and experiences leveraging Agentforce, in close partnership with our Business Technology and AI teams
Partner with Solutions Architects and Business Analysts to translate business requirements into well-architected, secure, and performant technical solutions
Lead the implementation of complex development projects and integrations with third-party systems across our go-to-market and back-office stack
Follow and help evolve development best practices, including code standards, branching strategies, and CI/CD patterns, to ensure maintainable and resilient solutions
Mentor and provide technical guidance to junior developers, fostering a culture of continuous learning and improvement through rigorous code reviews and constructive feedback
Troubleshoot and resolve complex production issues, performing root cause analysis and implementing effective solutions to maintain platform health

What we offer

Competitive salary
comprehensive benefits
real opportunities for growth
cutting-edge AI tools
robust training program
inclusive office environment
culture recognized as a Great Place to Work

Fulltime

Salesforce Developer

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-o...

Location

Chile , Santiago

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

Excellent oral and written communication and presentation skills
3+ years of Business System Analysis or Salesforce Administration in a high-growth technology company
Strong analytical skills and attention to detail required
Strong technical knowledge and experience with Salesforce.com declarative development including Flow
Proven ability to leverage generative AI tools (such as Claude Code and Cowork) to accelerate task execution, automate routine configurations, and shift focus toward strategic business analysis
Salesforce Administrator Certification strongly preferred
1-2 years experience with Salesforce CPQ and/or Revenue Cloud preferred
1+ year experience with Agile Methodology preferred
Ability to work cross-functionally, with multiple teams and stakeholders
Self-starter, reliable team player with ability to deliver projects on-time

Job Responsibility

Act as a Product Management liaison, collaborating with stakeholders (including Product Managers) to conceptualize, refine, and prioritize requirements, ensuring system functionality aligns with critical business process efficiencies and improvements
Drive strategic process improvements and automations, utilizing AI tools like Claude Code and Cowork to accelerate declarative Salesforce development and shift focus toward high-value strategic analysis
Maintain and continuously improve the Lead to Order process and core enterprise applications (Salesforce, Zuora, CPQ, Marketo, DocuSign) while actively managing and optimizing the Agentforce customer support bot to meet case deflection and resolution goals
Prepare documentation for system enhancements, leveraging AI tools like Claude Cowork to expedite content creation and enrich our internal knowledge base
Provide training and leadership to super-users, manage user security, and interface daily with business users, engineers, QA, and TechOps managers to support operations

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Salesforce Agentforce Technical Consultant

As part of our continuous growth, we are seeking a skilled Agentforce Technical ...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3–5+ years Salesforce platform development experience
Experience with Apex, LWC, and Salesforce automation tools
Exposure to Agentforce, Einstein, AI automation, or conversational solutions
Strong understanding of data modelling and integration patterns
Experience working in Agile delivery environments
Strong problem-solving and analytical mindset
Salesforce Platform Developer I (required)
Platform Developer II (desirable)
Salesforce AI / Agentforce certifications (where applicable)
Additional cloud certifications (Sales, Service, Experience) beneficial

Job Responsibility

Design and configure Agentforce agents aligned to business use cases
Build AI-driven workflows using Flow, Apex, and orchestration tools
Implement conversational and automation capabilities across Sales and Service use cases
Configure prompts, grounding strategies, guardrails, and agent behaviours
Support testing, optimisation, and monitoring of AI agent performance
Develop custom solutions using Apex, Lightning Web Components (LWC), and declarative tools
Build integrations using REST/SOAP APIs and event-driven patterns
Ensure scalability, performance, and adherence to platform limits
Support CI/CD pipelines and version control best practices
Collaborate with Solution Architects and Technical Leads on solution design

Fulltime

Agentforce Developer

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3–5+ years Salesforce platform development experience
Experience with Apex, LWC, and Salesforce automation tools
Exposure to Agentforce, Einstein, AI automation, or conversational solutions
Strong understanding of data modelling and integration patterns
Experience working in Agile delivery environments
Strong problem-solving and analytical mindset
Salesforce Platform Developer I (required)
Platform Developer II (desirable)
Salesforce AI / Agentforce certifications (where applicable)
Additional cloud certifications (Sales, Service, Experience) beneficial

Job Responsibility

Design and configure Agentforce agents aligned to business use cases
Build AI-driven workflows using Flow, Apex, and orchestration tools
Implement conversational and automation capabilities across Sales and Service use cases
Configure prompts, grounding strategies, guardrails, and agent behaviours
Support testing, optimisation, and monitoring of AI agent performance
Develop custom solutions using Apex, Lightning Web Components (LWC), and declarative tools
Build integrations using REST/SOAP APIs and event-driven patterns
Ensure scalability, performance, and adherence to platform limits
Support CI/CD pipelines and version control best practices
Collaborate with Solution Architects and Technical Leads on solution design

Senior Salesforce Developer - Service Cloud

NTT DATA strives to hire exceptional, innovative and passionate individuals who ...

Location

India , Bengaluru

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 5+ years of work experience in Salesforce.com
Highly experienced in Administration and application development using Salesforce.com, with deep expertise in Service Cloud implementations for enterprise clients
Proven track record in successfully delivering end-to-end Salesforce projects with focus on customer service excellence and agent productivity
Hands-on experience with Service Console, Omni-Channel routing, AWS Chat integration, CTI (Computer Telephony Integration), Case Management, Email-to-Case, Knowledge Management, and Bot implementations for enhanced customer support
Strong knowledge and implementation experience of Agentforce to improve service agent productivity, drive automation, and streamline service operations
Skilled in building customer-centric solutions leveraging Service Cloud best practices including SLA tracking, entitlement processes, escalation rules, and service contracts
Knowledge of analytics, reports, and dashboards for Service Cloud
Experienced in developing and maintaining Apex Classes, Triggers, Visualforce Pages, Lightning Web Components (LWC), and Flows
Proficient in implementing system integrations with external platforms using REST/SOAP APIs, AWS, CTI connectors, middleware tools, and Platform Events
Expertise in customizing Salesforce with objects, workflows, process builder, roles, profiles, sharing rules, validation rules, and page layouts

Fulltime

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Salesforce Agentforce Developer

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