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Cloud Nerd is a growing, innovative, and customer-centric technology company that, well, simply put, creates magic. Cloud Nerd specializes in acquiring, customizing, integrating and maintaining software solutions across small to mid-sized companies around the world. Our team has collectively implemented over 700 projects for clients globally and retains over 30 years of software implementation and administration experience. In this position, you will help drive implementation and maintenance of current and future systems for the company. One of your key duties will be to help organize and optimize our very own Salesforce implementation.
Job Responsibility:
Administer and support Salesforce platform (user setups, profiles and roles, reports and dashboards, customized objects, fields, record types, page layouts, workflow and validations)
Work with clients & stakeholders to understand business requirements and provide accurate reports & dashboards
Facilitate sandbox refreshes & post refresh setup
Understand and support data security (role hierarchy & rules sharing)
Monitor and manage Salesforce releases and feature changes
Work with multiple clients at any point in time
Be able to work solo and with a team
Requirements:
A minimum of 3 years of Salesforce experience
Experience working on Sales & Service Cloud
5 Years of software experience (preferred)
Salesforce Certifications are preferred, but not required
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