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As a Salesforce Administrator, you will be responsible for the day-to-day management, optimisation, and continuous improvement of the Salesforce platform.
Job Responsibility
Configuring and maintaining Salesforce objects, fields, page layouts, flows, validation rules, and reporting functionality
Managing user accounts, permissions, profiles, and security settings
Supporting Salesforce users across the business by troubleshooting issues and providing guidance
Delivering user training and documentation to improve adoption and usability
Gathering business requirements and translating them into effective Salesforce solutions
Managing data imports, exports, cleansing, and deduplication activities
Creating dashboards and reports to support business insight and decision-making
Supporting automation initiatives using Salesforce Flows and approval processes
Coordinating testing and communication around Salesforce releases and platform updates
Identifying opportunities for process improvements and system optimisation
Working closely with stakeholders, third-party vendors, and developers where required
Supporting wider transformation initiatives outside of Salesforce when required
Requirements
Previous experience working as a Salesforce Administrator or in a similar Salesforce-focused role
Strong understanding of Salesforce platform configuration and administration
Experience supporting Sales Cloud, Service Cloud, or Marketing Cloud environments
Understanding of CRM processes and business workflows
Strong problem-solving and analytical skills
Excellent communication and stakeholder management abilities
Ability to manage multiple priorities independently
Detail-oriented mindset with a focus on continuous improvement
Nice to have
Salesforce Administrator Certification (ADM 201)
Experience working within transformation or change-focused environments
Exposure to integrations with third-party business systems
What we offer
25 days holiday plus bank holidays, increasing with service
Flexible and hybrid working arrangements
Bupa Cash Plan
Discounted gym membership
Paid charity day
Cycle to work scheme
On-site parking
Ongoing training and career development opportunities