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Salesforce Administrator

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PLANET RECRUITMENT SERVICES LTD

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Location:
United Kingdom

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

The Salesforce Administrator is responsible for the configuration, maintenance, and continuous improvement of the Salesforce platform, ensuring it effectively supports business processes, users, and data integrity. The role acts as the primary point of contact for Salesforce users, driving adoption, usability, and ongoing optimisation of the system.

Job Responsibility:

  • Configure and maintain Salesforce features including objects, fields, page layouts, flows, validation rules, and reports
  • Manage user accounts, profiles, roles, permissions, and security settings
  • Ensure system availability, performance, and data integrity
  • Implement and maintain automation using Salesforce tools (Flows, Approval Processes)
  • Act as first-line support for Salesforce-related issues and questions
  • Troubleshoot and resolve system errors and user-reported issues
  • Deliver user training, documentation, and guidance to improve adoption
  • Gather feedback and translate business requirements into Salesforce solutions
  • Maintain high standards of data quality, accuracy, and consistency
  • Perform data imports, exports, deduplication, and cleansing
  • Create and maintain dashboards and reports to support business insight and decision-making
  • Manage Salesforce releases and coordinate testing of new features
  • Assess impact of platform updates and communicate changes to users
  • Identify opportunities to enhance efficiency through automation and process improvements
  • Support minor enhancements and collaborate with developers on more complex changes
  • Ensure Salesforce usage complies with security, privacy, and regulatory requirements
  • Manage access controls and audit trails
  • Follow Salesforce and organizational best practices
  • Maintain system documentation and configuration records
  • Liaise with business stakeholders to understand requirements and priorities
  • Work with Salesforce vendors, partners, or developers as needed
  • Support integration with other systems where applicable
  • Provide support to the wider Transformation Team on non-Salesforce related change activity if applicable and / or there is downtime

Requirements:

  • Proven experience as a Salesforce Administrator or similar role
  • Strong communication and interpersonal skills
  • Salesforces Administrator Certification (ADM 201) – preferred
  • Experience supporting Sales, Service, or Marketing Cloud
  • Understanding of CRM processes and business workflows

Additional Information:

Job Posted:
April 24, 2026

Work Type:
Remote work
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