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Salesforce Administrator

payhawk.com Logo

Payhawk

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Location:
Bulgaria, Sofia

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We’re looking for a Salesforce Administrator to join our Revenue Systems team and play a key role in driving Payhawk’s growth. You’ll be at the heart of optimizing and evolving our Salesforce platform, empowering our ambitious organization to operate at peak efficiency. As our Salesforce Admin, you’ll combine technical expertise with a deep understanding of business needs — translating ideas into impactful solutions, collaborating with stakeholders across the company, and ensuring our systems continuously scale and improve.

Job Responsibility:

  • Salesforce platform administration, including (but not limited to) automations, reporting, data architecture, integrations, security practices
  • Collaborate with internal stakeholders by gathering requirements and finding scalable solutions that follow Salesforce best practices
  • Building and maintaining comprehensive technical documentation
  • Communication with key stakeholders in all phases of the SDLC process
  • Configuration, monitoring, and troubleshooting of integrations with third-party systems
  • Plan, organize, and support User Acceptance Testing
  • Monitor user adoption of new and existing features
  • Mass manipulation of data in the system
  • Research, evaluate, and implement new features/products
  • Collaboration with Salesforce and Product developers on CRM-related projects
  • Support the integration of AI tools to enhance automation, improve data accuracy, and streamline business processes across the organization
  • Optimize existing builds to reduce technical debt and improve org health and efficiency

Requirements:

  • 2+ years of hands-on Salesforce Sales/Service Cloud administration experience
  • Profound knowledge of Salesforce’s declarative automation tools, with a focus on Record-Triggered and Screen flows
  • Deep understanding of Salesforce’s security model
  • Excellent relationship-building skills and ability to liaise with stakeholders at all levels
  • Expert knowledge of Salesforce’s reporting capabilities, including Lightning Report and Dashboard Builder
  • Understanding of general SDLC principles and best practices, including Agile development methodology
  • Ability to provide coaching to junior team members and training to users
  • Ability to prioritize and work independently in a dynamic environment

Nice to have:

  • Previous experience with database management or object-oriented programming
  • Familiarity with Salesforce SOQL, Apex, and HTML
  • Data analytical experience/knowledge
  • Experience in the fintech/banking industry or a SaaS company
What we offer:
  • 30 days holiday paid leave
  • One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam)
  • Flexible working hours and opportunity to work from home
  • Regular team-wide events
  • Additional medical care
  • MultiSport card fully funded by us
  • Company office massages
  • Personal assistant service
  • Opportunity to use the Payhawk product

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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