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We’re looking for a Salesforce Administrator to join our Revenue Systems team and play a key role in driving Payhawk’s growth. You’ll be at the heart of optimizing and evolving our Salesforce platform, empowering our ambitious organization to operate at peak efficiency. As our Salesforce Admin, you’ll combine technical expertise with a deep understanding of business needs — translating ideas into impactful solutions, collaborating with stakeholders across the company, and ensuring our systems continuously scale and improve.
Job Responsibility:
Salesforce platform administration, including (but not limited to) automations, reporting, data architecture, integrations, security practices
Collaborate with internal stakeholders by gathering requirements and finding scalable solutions that follow Salesforce best practices
Building and maintaining comprehensive technical documentation
Communication with key stakeholders in all phases of the SDLC process
Configuration, monitoring, and troubleshooting of integrations with third-party systems
Plan, organize, and support User Acceptance Testing
Monitor user adoption of new and existing features
Mass manipulation of data in the system
Research, evaluate, and implement new features/products
Collaboration with Salesforce and Product developers on CRM-related projects
Support the integration of AI tools to enhance automation, improve data accuracy, and streamline business processes across the organization
Optimize existing builds to reduce technical debt and improve org health and efficiency
Requirements:
2+ years of hands-on Salesforce Sales/Service Cloud administration experience
Profound knowledge of Salesforce’s declarative automation tools, with a focus on Record-Triggered and Screen flows
Deep understanding of Salesforce’s security model
Excellent relationship-building skills and ability to liaise with stakeholders at all levels
Expert knowledge of Salesforce’s reporting capabilities, including Lightning Report and Dashboard Builder
Understanding of general SDLC principles and best practices, including Agile development methodology
Ability to provide coaching to junior team members and training to users
Ability to prioritize and work independently in a dynamic environment
Nice to have:
Previous experience with database management or object-oriented programming
Familiarity with Salesforce SOQL, Apex, and HTML
Data analytical experience/knowledge
Experience in the fintech/banking industry or a SaaS company
What we offer:
30 days holiday paid leave
One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam)
Flexible working hours and opportunity to work from home
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