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Salesforce Administrator & RevOps Generalist

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Groupon

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Location:
United States

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Salesforce Administrator & RevOps Generalist is a hybrid role combining Junior Salesforce Administration and RevOps Operational Backbone work. This role keeps the revenue engine moving smoothly and ensures reps and managers can trust their tools and data.

Job Responsibility:

  • Perform day-to-day Salesforce configuration (fields, page layouts, record types)
  • Maintain and update small Flows and automation components
  • Troubleshoot user issues related to leads, accounts, opportunities, permissions
  • Fix stuck or misrouted leads
  • Support routing and assignment logic improvements
  • Partner with the Senior Salesforce Admin on larger automation projects
  • Assist in cleanup of metadata, permission sets, and technical debt
  • Support governance and documentation of Salesforce changes
  • Identify and fix CRM inaccuracies (duplicates, missing data, misaligned owners)
  • Ensure proper setup of renewals, upsells, and new deal configurations
  • Support subscription/billing sync accuracy
  • Manage telephony and Sales Engagement sync issues
  • Maintain lead quality and attribution hygiene
  • Assist with onboarding new reps into Salesforce & GTM tools
  • Support reporting and dashboard creation
  • Ensure data aligns with Rules of Engagement (ownership, routing, activity logging)

Requirements:

  • 1–3 years of Salesforce Admin experience (or equivalent hands-on exposure)
  • Familiarity with Salesforce Flows (ability to build basic flows or willingness to learn quickly)
  • Strong troubleshooting skills and problem-solving mindset
  • Comfortable fixing data, leads, owners, duplicates, and workflow errors
  • Experience working with GTM or customer-facing teams
  • Strong attention to detail and data accuracy
  • Basic reporting & dashboard experience
  • Ability to communicate clearly with sales reps and managers

Nice to have:

  • Salesforce Administrator certification (or in progress)
  • Experience with Sales Engagement tools (Salesloft/Outreach)
  • Experience with telephony/dialer systems
  • Subscription/billing/renewal operations experience
  • RevOps or Sales Ops background

Additional Information:

Job Posted:
January 22, 2026

Work Type:
Remote work
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