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We are looking for an experienced Salesforce Administrator to join our team at BlackRock. As a Salesforce Administrator, you will be responsible for the day-to-day administration, configuration, and support of Salesforce platform in a multi-org environment. You are expected to work closely with cross functional stakeholders to identify business needs and provide configuration solutions using Salesforce features and functionalities. To be successful in this role, you need to have a passion in building solutions leveraging Salesforce platform and be hands on with declarative tools, specifically flows, process builders, custom app setup, user setup, and managed package apps
Job Responsibility:
All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
Design, develop, document, test and modify on-going customization and adjustments to Salesforce platform
Build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity
Understanding of basic triggers/Apex code knowledge
Support Sandbox environment management with adaptability to operate in DevOps/release management setup
Experience and ability to operate in a fast-paced operating environment with experience supporting multi-org Salesforce setup
Collaborate with Product Managers and business stakeholders to understand requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
Identify unused or underutilized platform features for periodic clean-ups
Data management to improve Salesforce data quality, implementing rules and automation as needed
Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
Action on User support tickets
Monitor and improve user adoption
New user and ongoing user training, technical documentation
Administer and support installed AppExchange applications
Requirements:
Bachelor’s/Postgraduate degree, or professional qualification