Salesforce Admin Job at Genius Sports (New York)

Job Description

Genius Sports is looking for an experienced Salesforce Administrator to join our Business Systems team supporting the delivery of scalable, secure, and high-performing Salesforce solutions. Genius Sports is currently in the process of scaling various tech teams to align acquisitions under one unified technical strategy. The Salesforce team is at the forefront for supporting this strategy supporting the onboarding of the extensive Genius Sports product catalog within Salesforce, driving commercial enablement, and activating our data to enrich and personalize our Marketing campaigns to drive growth.

Job Responsibility

Proficient in Agentforce configuration enabling automation using natural language prompts
Proficient with Einstein Activity Capture and Conversational Insights and flows
Collaborate with stakeholders to improve pipeline efficiency by streamlining processes and improving automation, through flows and OOTB features to improve pipeline management & forecasting
Implement best practices for lead management, opportunity tracking, and sales forecasting
Maintain and scale Quote to Cash journeys in Agentforce Revenue Management
Work closely with marketing teams to align Salesforce capabilities with marketing strategies
Familiarity with marketing automation, journey orchestration, personalisation, data segmentation and activation, CRM integration, event management, and campaign analytics
Monitor platform performance and ensure data quality by maintaining clean, accurate records, particularly as we roll out new capabilities
Conduct training sessions for end-users to maximize adoption, engagement, and proficiency
Oversee all administrative functions within Salesforce, including the management of joiners, movers and leavers and associated access management
Identify general opportunities for process improvement and recommend solutions
Use Reports & Dashboards to monitor trends, identify opportunities and make data driven decisions

Requirements

Minimum of 5+ years' experience as a Salesforce Administrator
Salesforce Certified Platform Administrator, Platform App Builder, Sales Cloud Consultant
Experienced working with Agentforce Revenue Management or similar billing applications
Experienced working with Marketing Cloud (Marketing Cloud Next) or Account Engagement (Pardot)
A superb communicator, able to build strong relationships with stakeholders at all levels
A strategic thinker and pragmatic problem solver, able to understand the outcomes that the business needs to see and work out the right order to do things

Nice to have

Salesforce Certified Agentforce Specialist and Data 360 Consultant or have experience working with Data 360 and Agentforce features
Experienced working with DevOps tools, such as Copado
Experienced working Juro (Contract Generation) and Everstage (Commissions) or similar applications

What we offer

Competitive salary and range of benefits
Committed to supporting employee wellbeing and helping you grow your skills, experience and career

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