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Sales Travel Consultant - Ballarat, VIC

Australia, Ballarat · Job Posted April 23, 2026
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Job Description

Are you ready to turn your love of travel into a career that takes you further than you ever imagined personally and professionally? Your Flight Centre journey is uniquely yours - and we're here to champion it, celebrate it, and help it take flight. As a Flightie you're not just building a career - you're shaping a life filled with purpose, connection, and discovery. If you're looking for the next stamp in careers passport - we're looking for Sales Travel Consultants across Australia who are keen to dazzle, discover and delight our customers! Navigate your career. Explore the world.

Job Responsibility

  • Work full-time, on-site in one of our retail stores on a rotating roster across a 7-day trade
  • Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers
  • Work towards individual KPIs and sales targets where you'll sell the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more
  • Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays and everything in between
  • Assist our customers with their travel related questions including visas, best time of year to travel, what to pack, where to eat, what to avoid, you name it!

Requirements

  • You're a seasoned traveller with a history of international destinations (and even more on your bucket list!) and you're the go-to person in your circle for travel recommendations, tips and tricks
  • Great organisational skills - you're the type to take notes, manage your calendar well and are quick to respond to your customer's phone calls and emails
  • Determination to meet your sales targets and KPIs while balancing your workload in a high-pressure environment (think customers lining up, phones ringing, email inbox filling!)
  • Enthusiasm, passion and a warmth that makes our customers want to book with you every time!
  • A savviness with computers, ready to toggle between various complex systems when finding the right flight and package options for your customer

What we offer

  • We'll boost your wage to $65K equivalent for your first 90 days while you learn the ropes! Average earnings for a Travel Consultant in their first year are $70K, while Senior Consultants average $100K and Team Leaders average $138K annually - including superannuation and penalty rates
  • Access industry travel discounts and qualify for sponsored 'Familiarisation Trips' to explore new destinations and products around the world
  • Career opportunities in a network of brands and businesses across the globe - we promote from within
  • Social events including Reward & Recognition events, Global Gathering and EOFY Celebration
  • Get qualified for free with a Certificate 3 & 4 in Travel & Tourism (worth 20k!) through Australian Apprentice Training
  • Thrive in a workplace that embraces individualism – come as you are!
  • Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

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