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Do you dream of having an exciting role in Sales, where your work has a real impact on the future of our youth? EF Language Abroad is looking for a strategic, entrepreneurial, and motivated individual to join us as a Trainee and take our programs to the next level. Join a dynamic and fun team that transforms lives every day through an exceptional international educational experience! Our sales team in Polanco is seeking a Trainee or “Filtrino,” as we call it internally to start their journey with us. In this role, you will work alongside our team to contact, qualify, and promote our language courses abroad. Your main responsibility will be to identify new business opportunities, prioritizing prospects with the highest conversion potential. You will be responsible for establishing contact, following up with clients, answering questions, and referring those with the highest likelihood of closing to the representatives.
Job Responsibility:
Sales Generation: Actively identify and pursue sales opportunities by contacting potential clients interested in language courses abroad
Relationship Building: Develop and maintain strong relationships with clients, understanding their needs, and providing suitable solutions based on our language course offerings
Consultative Selling: Utilize your sales expertise to engage with prospective clients, offering personalized advice and recommendations to match their language learning goals and objectives
Product Knowledge: Acquire in-depth knowledge of our language courses, destinations, and associated services, staying up to date with industry trends and competitors
Customer Service: Ensure a high level of customer satisfaction by addressing inquiries, resolving issues, and providing support as required
International Collaboration: Collaborate with colleagues from various countries and cultural backgrounds to exchange best practices and deliver a consistent global experience for our clients
Goal Achievement: Meet and exceed sales targets and key performance indicators, consistently striving for success in a fast-paced environment
Lead generation: Participate in events that build brand awareness and increase customers’ interest. Stands, fairs, running presentations at schools and universities are part of those events
Requirements:
Bachelor´s degree in Business Administration, Marketing, Tourism or related fields
Sales Experience: Prior experience in a sales role, preferably in a fast-paced environment, is desirable. Experience in the education/travel industry or selling intangible products/services will be an advantage
Sales Drive and Ambition: Possess a strong motivation to achieve sales targets and exceed customer expectations
Communication Skills: Excellent verbal and written communication skills in Spanish and English (additional language proficiency is a plus). Ability to articulate product benefits and tailor sales pitches to different customer segments
International Experience: Having lived, worked, or studied abroad is preferred to relate to the experiences and needs of potential customers interested in language courses abroad
Customer-Oriented: A passion for delivering outstanding customer service and building long-term relationships with clients
Adaptability, Resilience and Flexibility: Thrive in a dynamic and fast-paced environment, demonstrating the ability to work under pressure and overcome challenges. Weekend work-shifts occasionally. Flexibility with our potential customers is key to performing at a good level
Team Player: Collaborate effectively with colleagues from diverse backgrounds, demonstrating cultural sensitivity and openness to different perspectives
Tech-Savvy: Proficient in using sales and CRM tools to manage leads, track progress, and be aware of your KPI´s and results
What we offer:
performance-based bonuses
a welcoming international environment, energetic, and collaborative team
growth opportunities through training and seminars
chance to travel internationally to attend events and visit our campuses
real professional development opportunities
fun activities like social events, parties, and sports