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Sales Team Leader

https://www.ikea.com Logo

IKEA

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Location:
South Korea , Goyang-si

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Sales Team Leader (40T, 1Year Temporary) - IKEA Goyang

Job Responsibility:

  • Lead by example on the shop floor every day by supporting, challenging, and coaching co-workers
  • Together with your team, put the customer first in everything you do within the store
  • Ensure every customer has a shopping experience that exceeds their expectations
  • Take full responsibility for ensuring your shop is always in excellent condition — fully stocked and with the four merchandising basics in place at all times: priced, clean, well assembled, and available
  • Together with your Shopkeeper, take responsibility for department goals and ensure action plans are clearly communicated and implemented within the team
  • Follow up on agreed actions by using proven solutions and best practices to deliver department goals
  • Build strong knowledge of IKEA products, including their features and benefits, and actively share this knowledge with customers and co-workers
  • Proactively identify commercial opportunities and take action to maximize sales by understanding customers, the local market, and competitors
  • Respond quickly to commercial opportunities, including product availability changes (overstock and out-of-stock situations) and customer feedback such as the top 10 most frequently asked questions
  • Actively sales steer together with your team toward top-selling products, prioritized products (e.g. overstock/övertag), and IKEA service products to maximize sales and long-term profitability

Requirements:

  • Passion for selling, reaching goals, and creating the best possible experience for IKEA customers
  • IKEA values that accurately reflect your own values and ways of working
  • Understanding of competitors and the local market environment
  • The right attitude and behaviour to actively sell and support customers throughout their buying journey
  • Understanding of customer behaviour and customer needs
  • Understanding and active use of the Selling the IKEA Way and Pricing the IKEA Way manuals
  • Ability to make things happen by championing flexibility, speed, and simplicity
  • Strong decision-making capabilities with a thoughtful and considered approach
  • Ability to take responsibility and delegate when necessary
  • Strong communication skills with the ability to engage co-workers and customers in a friendly and approachable manner
  • Numerical, analytical, and computer literacy skills, including proficiency in Excel
  • Ability to lead the business through people by demonstrating strong leadership capabilities

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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