Sales Team Leader, IKEA

IKEA

Location:
Australia, Perth

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a Sales Team Leader at IKEA, you will drive sales growth, understand customer needs, and ensure top-notch customer experience. You will manage operational performance, maintain product presentation, and analyse sales data for continuous improvement. Build and lead a motivated team while fostering co-worker development and simplifying processes.

Job Responsibility:

Drive sales growth by understanding our customers’ needs, analysing the local market, and monitoring competition to prioritise products and services that enhance profitability
Securing operational performance and development of dedicated area of the business
Responsible for execution of central solution and ways of working as well as development and constant improvement of local ways of working and internal service agreements
Develop and maintain comprehensive product knowledge, sharing insights with both customers and team members
Ensure a seamless and positive customer experience across both channels, consistently meeting customer expectations
Lead and motivate team members to maintain an organised, well-stocked environment, ensuring the IKEA product range is presented in an inspiring and engaging way
Consistently analysing sales data to identify opportunities for improvement and implementing strategies to streamline processes and drive business results.

Requirements:

Proactive and customer-focused, using the right attitude and behaviours to actively drive sales and assist customers in their buying decisions
Skilled in understanding customer behaviour and effectively applying this knowledge to influence sales and service strategies
Committed to developing co-workers by managing performance, providing coaching, and building a strong talent pipeline for future leadership roles
Continuously proactive in seeking ways to simplify processes and reduce unnecessary negative costs to the business
Driven to thrive in a multi-faceted, fast paced environment where you are relentless about delivering the best outcomes for co-worker, customer, and business.

What we offer:

5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible).

Additional Information:

Job Posted:
August 22, 2025

Expiration:
September 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Sales Team Leader

IKEA

Location:Australia, Perth

Category:Sales

Contract Type:Employment contract