Sales Team Leader, IKEA

IKEA

Location:
Australia, Tempe

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a Sales Team Leader in our Bedrooms department at IKEA Tempe, you’ll lead with a passion for creating a great customer experience. You’ll take ownership of your area, working together with your team to grow the business and make life at home better for the many people. From supporting the customer journey to developing your team and managing the IKEA range, this role is a great opportunity to grow your leadership skills and make a real impact.

Job Responsibility:

Leading a high-performing sales team to deliver a consistent, welcoming, and knowledgeable customer experience in line with our values
Driving sales and profitability by analysing customer behaviour, local market trends, and competitor activity, and taking commercial actions that deliver results
Ensuring the store is always well-stocked, clean, and presented in an inspiring way that makes it easy for customers to shop and brings the IKEA range to life
Supporting your team’s development through regular coaching, clear goal setting, and performance conversations to foster a strong pipeline of future leaders
Taking responsibility along with the Shopkeeper, on succession planning and building team capability by encouraging learning, curiosity, and personal growth
Using data to proactively identify areas for improvement and implement actions that enhance both the customer and co-worker experience

Requirements:

An experienced people leader with at least 2 years in a leadership role within retail, ideally in a similar home furnishing/ fast-paced retail environment
Passionate about life at home and driven to help customers create better everyday living through inspiring solutions and knowledgeable advice
Proven experience leading high-performing teams – you set clear expectations, coach for success, and focus on developing talent and building a strong pipeline for the future
A strong communicator who can engage, influence, and build trust at all levels of the business – using your skills to drive sales and connect with both customers and co-workers
Commercially minded – you understand the local market and use data and insights to make informed decisions that drive sales and improve the customer experience
Detail-oriented and accountable – you ensure high standards are met across the customer journey, from range presentation to stock accuracy and team performance

What we offer:

5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)

Additional Information:

Job Posted:
May 03, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Sales Team Leader