Sales Team Leader - Self Service, IKEA

IKEA

Location:
Portugal, Almancil

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Sales Team Leader position at IKEA focusing on self-service area, leading a team to provide excellent customer shopping experiences and maximize sales through effective leadership and commercial awareness

Job Responsibility:

Lead by example every day, supporting, challenging and coaching coworkers
Focus on putting the customer first in everything within the store shop
Ensure every customer has a shopping experience that exceeds expectations
Take full responsibility for ensuring shop is in excellent shape as new and fully stocked
Take responsibility for department goals and ensure action plan is in place
Define individual contribution and goals for delivering the department plan
Create high level of knowledge about products' features and benefits
Be proactive in finding opportunities to maximize sales through understanding customers and local market
Act quickly on commercial opportunities
Actively sales steer to department's top-selling products
Execute meaningful actions based on key performance indicator analysis
Promote the IKEA social and environmental commitment

Requirements:

The right attitude and behaviour to sell actively and help customers
Passion about leadership and people development in the IKEA Way
Understanding of customer behaviour
Understanding and active use of the Selling the IKEA way and Pricing the IKEA way manuals
Sales steering
Sales location management/sales space capacity
IKEA product range, including service products
Range presentation
Knowledge about competitors and your local market
The IKEA values reflect your own values

Additional Information:

Job Posted:
September 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Sales Team Leader - Self Service