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Team Leader Job Purpose: Manages and leads a team of employees. Communicate company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.
Job Responsibility:
Manages and leads a team of employees
Communicate company goals, safety practices, and deadlines to team
Motivates team members and assesses performance
Provides help to management, including hiring and training, and keeps management updated on team performance
Communicates concerns and policies among management and team members
Requirements:
Manages and leads a team of employees
Communicates company goals, safety practices, and deadlines to team
Motivates team members and assesses performance
Provides help to management, including hiring and training
Supports team manager and performs management duties when manager is absent
Demonstrates speed, agility, critical-thinking, and problem-solving skills
Provides encouragement to team members
Focuses, motivates and inspires the team in a goal and results orientated way
Assists management with hiring processes and new team member training
Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
Communicates deadlines and goals to team members
Develops strategies to promote team member adherence to company regulations and performance goals
Works on developing, measuring, and documenting improved efficiencies in workflow and system processes
Conducts team meetings
Delivers 1:1 conversations with Team members
Generates and shares comprehensive and detailed reports about team performance
Interacts with Client answering enquiries and effectively handling Client’s ad-hoc tasks
Works with flexibility to ensure achievement of SLA and Client’s satisfaction