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Robert Half Logo Robert Half · Sales

Sales Support

United States, Streetsboro Employment contract · Job Posted May 27, 2026
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Job Description

We are looking for a detail-oriented Sales Support team member to join a busy team on a long-term contract assignment. This permanent role focuses on providing day-to-day sales assistance through accurate data management, customer communication, and responsive support for parts-related inquiries. The position plays an important role in helping the sales organization strengthen customer relationships, maintain a healthy pipeline, and drive continued revenue growth.

Job Responsibility

  • Enter and maintain sales-related records with accuracy in company systems and Excel spreadsheets
  • Provide daily administrative and operational support to the sales team as they pursue new and existing business opportunities
  • Answer inbound calls promptly and assist customers with questions related to parts, orders, and general sales support needs
  • Place outbound follow-up calls to support customer activity, encourage engagement, and assist ongoing sales efforts
  • Coordinate effectively with both internal departments and external customers to resolve issues and keep requests moving forward
  • Research model and serial number information to identify the correct part numbers for customer requests
  • Use business platforms such as SAP, Google Workspace, and Salesforce to manage information, track activity, and support order processes
  • Contribute to sales performance by helping increase revenue opportunities, improve pipeline visibility, and promote webshop adoption

Requirements

  • Experience in sales support, post-sales support, customer service, or a related business support role
  • Strong data entry and order entry skills with close attention to accuracy and detail
  • Ability to handle incoming calls professionally while also making proactive outbound customer calls
  • Familiarity with SAP and comfort working in Excel, Salesforce, and Google-based business applications
  • Confidence in working with internal teams and external customers in a fast-paced environment
  • Ability to look up product details such as model and serial numbers to support parts identification
  • Strong organizational skills and the ability to manage multiple tasks throughout the workday

What we offer

  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
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