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We are looking for a detail-oriented Sales Support team member to join our team in Fresno, California. This Long-term Contract position is ideal for someone who enjoys working closely with customers and sales teams to keep orders accurate, timely, and well-coordinated. The role focuses on supporting day-to-day sales activity, responding to customer needs, and helping maintain a smooth order process from inquiry through post-sale follow-up.
Job Responsibility
Assist customers and internal sales partners with product inquiries, order updates, and post-sale service needs
Enter sales orders accurately into company systems and confirm that pricing, quantities, and delivery details are complete
Handle inbound and outbound communication with customers to support account activity and strengthen ongoing business relationships
Coordinate with sales, operations, and customer service teams to resolve order issues and keep transactions moving efficiently
Track order status and provide timely updates to customers and internal stakeholders regarding changes or delays
Prepare sales-related documentation, maintain organized records, and ensure information is current and accurate
Support inside sales efforts by following up on requests, identifying customer needs, and helping move opportunities forward
Requirements
At least 3 years of experience in sales support, inside sales, or a related customer-facing business role
Practical experience with post-sales support, including resolving customer questions after orders are placed
Ability to manage both inbound and outbound customer communication in a detail-focused and efficient manner
Strong accuracy in order entry and the ability to work with detailed transactional information
Effective written and verbal communication skills for working with customers and cross-functional teams
Solid organizational skills with the ability to handle multiple priorities in a fast-paced environment
Proficiency with standard business systems and tools used for sales coordination and order processing
What we offer
Competitive compensation and benefits
Free online training
Medical, vision, dental, and life and disability insurance