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We are looking for a detail-oriented Sales Support team member to join our client in the south metro, Minnesota area. In this long-term contract position, you will play a vital role in assisting the sales team by managing administrative tasks, maintaining customer relationships, and ensuring seamless sales operations. This role offers an excellent opportunity to contribute to the success of a dynamic and collaborative environment.
Job Responsibility:
Provide post-sales support to ensure customer satisfaction and resolve issues promptly
Assist with inbound and outbound sales activities, including responding to inquiries and reaching out to potential clients
Prepare accurate and timely quotes for customers based on their specific requirements
Manage order entry processes and ensure all records are updated and maintained accurately
Collaborate with the sales team to support operations and projects
Utilize Microsoft Word, Excel, and Outlook to create reports, manage schedules, and communicate effectively
Monitor and maintain the organization of sales-related documentation and infrastructure
Identify opportunities to enhance customer experience and drive sales efficiency
Contribute to the continuous improvement of sales procedures and processes
Support the team in navigating and leveraging data center environments effectively
Requirements:
Demonstrated experience in post-sales support and customer service
Familiarity with inbound and outbound sales processes
Proficiency in preparing quotes and handling order entry tasks
Strong skills in Microsoft Word, Excel, and Outlook
Ability to work independently and collaboratively in a fast-paced environment
Excellent organizational and communication skills to manage multiple priorities effectively
What we offer:
medical, vision, dental, and life and disability insurance