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Sales Support

United Kingdom, Andover · Job Posted June 10, 2026
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Job Description

Sales Support position at LWC Drinks in Andover, UK. The role involves driving new business, increasing customer retention, providing support to account managers, and ensuring high standards of customer service. The employer is LWC Drinks, a privately owned drinks company in Britain.

Job Responsibility

  • To drive new business in the depot via Lead Generation
  • To increase customer retention by closely managing retention reports and keeping attrition to a minimum
  • Providing key support for account managers
  • informing them of results from the 5 weekly report, ensuring that they stay aware of business retention and setting up appointments for new business
  • Reviewing Down Traders and reporting to Sales Manager
  • Follow up actions for the above report for either Telesales and or Account Managers
  • To ensure a high standard of customer service with creating an initial business relationship with all new customers
  • Set up initial orders and delivery requirements
  • Take ownership of solving customer issues through pro-active customer service
  • Ensure that own label POS is permanently available at depot level whilst managing the cost budget
  • To promote the sale of LWC Drinks own brand products
  • Briefing of all office staff and account managers on new brochures and Promotional Drives
  • Retaining strong relationships with account managers, helping them in acquiring new business and assisting with their administration needs
  • Inputting orders and reviewing products and accounts on the trinity system.

Requirements

  • Excellent Customer service skills
  • Use of Microsoft Excel for spreadsheets and records
  • Ability to use the trinity system and LWC drinks quote system
  • Good team work skills
  • Good communication and relationship building skills
  • Good specialist knowledge of the drinks industry, products and the on trade market.

What we offer

A discretionary £2000 bonus may be granted annually, subject to performance against defined KPIs

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