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Sales Support

United States, Naperville · Job Posted June 02, 2026
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Job Description

We are looking for a dependable Sales Support team member to join a team in Naperville, Illinois on a Long-term Contract basis. In this role, you will connect with prior customers and partner contacts, help maintain accurate order and calendar-related information, and provide day-to-day assistance to a high-volume sales support function. This opportunity is well suited to someone who communicates confidently by phone, stays organized while handling routine computer tasks, and follows through consistently on assigned work.

Job Responsibility

  • Reach out to previous customers and established contacts by phone to re-engage interest and support ongoing sales activity
  • Speak with church administrators, office staff, and related business contacts using scheduled outreach lists tied to weekly calendar activity
  • Enter and update order details and customer information accurately within company systems and tracking tools
  • Assist with basic computer-based tasks related to calendar products and account records
  • Provide operational support to the primary team member managing most of the department's workload
  • Document call outcomes, customer responses, and next steps to help maintain organized follow-up activity
  • Handle a mix of outbound communication and sales support duties to keep accounts moving efficiently
  • Contribute to consistent workflow coverage by reliably managing assigned tasks and daily responsibilities

Requirements

  • Prior experience in sales support, inside sales, post-sales support, or a similar customer-facing administrative role
  • Comfort making outbound calls and speaking clearly with returning customers and business contacts
  • Strong data entry skills with close attention to accuracy and detail
  • Basic computer proficiency and confidence learning simple scheduling or order-related systems
  • Ability to manage repetitive tasks while staying organized and responsive throughout the day
  • Dependable attendance and a demonstrated ability to commit to a long-term assignment
  • Clear verbal communication skills and a detail-focused phone presence
  • Experience with order entry or related account support activities is preferred

Nice to have

Experience with order entry or related account support activities is preferred

What we offer

  • medical, vision, dental, life and disability insurance
  • 401(k) plan

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