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We are looking for a detail-oriented Sales Support team member to join our team in Seattle, Washington. This Contract position offers an exciting opportunity to assist with sales processes, client interactions, and administrative tasks in a dynamic and fast-paced environment. If you have strong organizational skills and a passion for supporting sales operations, we encourage you to apply.
Job Responsibility:
Utilize computer systems and databases to accurately input client data, generate quotes, and perform essential job functions
Prepare client quotes and provide support to the sales team as needed
Respond to client inquiries about products and services using Zendesk and pre-defined macros
Maintain organized and updated records within CRM and ERP systems
Communicate effectively with clients and internal teams to ensure seamless support and service
Collaborate with the sales team to identify opportunities for enhancing client satisfaction
Assist in auditing and billing processes to ensure accuracy and compliance
Handle inbound calls and address client needs promptly and professionally
Stay informed about company products, services, and procedures to provide accurate information
Support enterprise resource planning initiatives and configure price quote tasks as needed
Requirements:
Proficiency in web environments, search engines, and communication tools
Strong command of Microsoft Office, SharePoint, and Zendesk
Demonstrated ability to communicate effectively through written and verbal means
Familiarity with CRM and ERP systems, including Configure Price Quote (CPQ) tools
Excellent organizational skills and attention to detail
Ability to handle inbound calls and client inquiries with professionalism
Nice to have:
Experience in auditing and billing functions is preferred
Knowledge of financial services and enterprise resource planning solutions is a plus
What we offer:
medical, vision, dental, and life and disability insurance