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We are looking for a detail-oriented Sales Support specialist to join our team in Redondo Beach, California. In this role, you will contribute to the efficient handling of sales-related processes while ensuring accurate and timely communication with customers and internal teams. This is a Contract to permanent position, offering the opportunity to grow within a dynamic wholesale distribution company.
Job Responsibility:
Process and review purchase orders and sales orders to ensure accuracy and compliance
Submit item setup information to customers in an organized and timely manner
Evaluate and manage images and website copy sheets for quality and consistency
Collaborate with internal teams to maintain seamless communication and workflow
Support the sales team by addressing inquiries and providing necessary documentation
Utilize ERP and CRM systems to streamline operations and manage customer data
Assist in auditing sales data to ensure alignment with company standards
Handle inbound customer calls and provide prompt resolutions to issues
Create and update billing and financial records as needed
Maintain a proactive approach to identifying and solving potential process inefficiencies
Requirements:
Proficient in data entry and typing, particularly using Excel and Word
Strong written communication skills with excellent grammar
Highly organized and capable of managing multiple tasks simultaneously
Attention to detail and ability to maintain accuracy in all assignments
Dependable and proactive in completing responsibilities
Comfortable with taking direction and implementing feedback effectively
Nice to have:
Experience with ERP and CRM systems is preferred
Familiarity with sales support tools such as Configure Price Quote (CPQ) and financial services software is a plus
What we offer:
medical, vision, dental, and life and disability insurance