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We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills.
Job Responsibility:
Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment
Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals
Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes
Collaborate with Sales on quoting major orders and provide insights on large accounts and product families
Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity
Learn and develop knowledge of company products and applications
Participate in special projects and initiatives as needed
Requirements:
At least 3 years of experience in Sales, Customer Service, or Material Planning, including order entry/quoting and SAP/CRM use
Ability to manage critical, time-sensitive assignments and travel occasionally to customer sites
Ability to work both independently and collaboratively as part of a team
Proficiency in Microsoft Office Suite
Strong data management and organizational skills
Professional verbal and written communication skills
Advanced Excel skills, including Pivot Tables, VLOOKUPs, and logical functions
What we offer:
medical, vision, dental, and life and disability insurance