Sales Support Specialist

• Process and manage incoming sales and purchase orders with accuracy and efficiency
• Verify the accuracy of data in orders and make necessary updates as required
• Handle expedited requests for rush orders and ensure timely updates for shipping and sales data
• Collaborate with vendors to negotiate pricing and facilitate smooth communication
• Review pending orders and address specific customer requests to maintain high service standards
• Communicate with the sales team and clients to resolve queries and obtain missing information
• Process payments, send invoices, and provide tracking information to customers
• Assist in managing open sales and purchase orders to ensure operational efficiency
• Prepare quotes for house accounts and support the team with administrative tasks
• Perform data entry related to sales metrics and other essential information

• Previous experience in an office environment, preferably in a sales support role
• Proficiency in Microsoft Excel and Outlook, with the ability to learn new tools quickly
• Strong customer service skills, including the ability to handle multiple tasks simultaneously
• Basic understanding of order entry and payment processing procedures
• Excellent attention to detail and organizational skills
• Ability to communicate effectively with internal teams and external clients
• Experience in retail or similar industries is a plus
• Willingness to work onsite in Medina, Minnesota, with potential flexibility after employment begins

Experience in retail or similar industries

• medical
• vision
• dental
• life and disability insurance
• company 401(k) plan