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We are seeking a highly organized Sales Support Specialist to support the administrative and operational needs of our sales team. This is an internal-facing role where your primary focus is enabling sales representatives by organizing supplier quotes, maintaining CRM accuracy, coordinating samples and artwork, and supporting the transition of new accounts to Customer Service. This is not a commission-based or direct sales role. Instead, it’s a sales administration position that offers exposure to the full sales cycle while playing a key part in keeping our sales team focused on what they do best - selling.
Job Responsibility:
Request and compile quotes from approved suppliers
Maintain accurate opportunities and customer records in CRM
Coordinate samples, artwork approvals, and timelines
Organize sales collateral, templates, and internal resources
Assist with reporting, pipeline tracking, and data organization
Support onboarding and transition of new customers to Customer Service
Manage incoming support requests from the sales team
Develop and maintain standard operating procedures to document best practices within Sales Department
Perform other duties as assigned
Requirements:
High school diploma or equivalent
1 - 2 years’ experience in sales or customer service
Experience using CRM systems and sales tools
Strong organization and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office
Excellent communication and interpersonal skills
Highly organized with the ability to prioritize and manage several projects at once
Self-motivated, goal-oriented, and comfortable working in a fast-paced environment
Team-oriented mindset with a willingness to collaborate and support shared goals
Nice to have:
Promotional products or uniform industry knowledge is a plus