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Robert Half Logo Robert Half · Sales

Sales Support Specialist

United States, Medina Employment contract · Job Posted April 27, 2026
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Job Responsibility

  • Process and manage incoming sales and purchase orders with accuracy and efficiency
  • Verify the accuracy of data in orders and make necessary updates as required
  • Handle expedited requests for rush orders and ensure timely updates for shipping and sales data
  • Collaborate with vendors to negotiate pricing and facilitate smooth communication
  • Review pending orders and address specific customer requests to maintain high service standards
  • Communicate with the sales team and clients to resolve queries and obtain missing information
  • Process payments, send invoices, and provide tracking information to customers
  • Assist in managing open sales and purchase orders to ensure operational efficiency
  • Prepare quotes for house accounts and support the team with administrative tasks
  • Perform data entry related to sales metrics and other essential information

Requirements

  • Previous experience in an office environment, preferably in a sales support role
  • Proficiency in Microsoft Excel and Outlook, with the ability to learn new tools quickly
  • Strong customer service skills, including the ability to handle multiple tasks simultaneously
  • Basic understanding of order entry and payment processing procedures
  • Excellent attention to detail and organizational skills
  • Ability to communicate effectively with internal teams and external clients
  • Experience in retail or similar industries is a plus
  • Willingness to work onsite in Medina, Minnesota, with potential flexibility after employment begins

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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