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Works through multiple service channels to consistently provide a high level of service to the assigned sales team in their daily activities. Supports Sales Team to achieve or exceed Goal by engaging in actions that directly supports the sellers in the administrative aspect of the Sales Process. Supports the assign sales team and will be measure on reaching the Teams Sales Goal.
Job Responsibility:
Process and maintains CSP's, MI's and SAP quotes
Conducts product Cross Reference
Provides Seller with different Sales reports, as requested by Seller
Tracks Government & specific customers web sites to capture all available opportunities
Works with National Account Managers (NAM's) for support on identified opportunities
Works with suppliers for support on opportunities
Aids preparing and submitting formal & informal bids, RFQ's & RFPs
Communicate, works with, and aligns all Grainger resources to gain the necessary support to manage any sales opportunity
Conducts customer visits as necessary or requested by manager
Requirements:
Fluent bi-lingual, verbal & written English/Spanish
3-5 years customer service/sales experience
Dynamic and capable to work with multi-tasks at once
High sense of responsibility & urgency
Excellent listening skills
Capable to understand, follow and execute specific instructions
Oriented to excellent customer service
Computer savvy with intermediate to advance Microsoft Office knowledge & SAP
Be able to lift 50 pounds
Be able to travel Island wide
What we offer:
Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits