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Robert Half Logo Robert Half · Sales

Sales Support Specialist

United States, Duncan · Job Posted January 22, 2026
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Job Description

We are looking for a Sales Support Specialist to join our dynamic team in Duncan, South Carolina. In this role, you will bridge the gap between sales, marketing, and distributor networks, ensuring smooth operations and fostering strong relationships. This position is an excellent opportunity for individuals with a passion for delivering exceptional service and optimizing sales processes.

Job Responsibility

  • Act as the primary support for the sales team, providing essential tools, accurate information, and materials to aid in closing deals and managing distributor relationships
  • Manage incoming leads, ensuring they are routed correctly and followed up on promptly by the appropriate sales representative
  • Communicate effectively with dealers and regional representatives, addressing inquiries and logistical updates with professionalism and clarity
  • Oversee order tracking and provide updates on shipping and related issues to both internal teams and external partners
  • Collaborate with marketing leadership to supply product information, digital assets, promotional materials, and other resources as needed
  • Coordinate product launches, dealer campaigns, and marketing initiatives, ensuring alignment with sales team needs
  • Update and distribute sales materials, including presentations, brochures, and price lists, to maintain consistency and accuracy
  • Gather feedback from sales teams and distributors to support continuous improvement in marketing strategies and materials
  • Prepare proposals, contracts, and reports, ensuring all documents meet branding and quality standards
  • Handle sensitive information, contracts, and pricing details with discretion and confidentiality

Requirements

  • Minimum of 2 years of experience in a sales support or related role
  • Demonstrated skills in inside sales, inbound sales, and outbound sales processes
  • Strong organizational and time management abilities to handle multiple tasks in a fast-paced environment
  • Excellent verbal and written communication skills to interact effectively with various stakeholders
  • Proficiency in using sales management tools and software
  • Ability to work collaboratively with cross-functional teams, including sales and marketing
  • Keen attention to detail and commitment to delivering high-quality work
  • Experience in maintaining confidentiality when dealing with sensitive information

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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