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We are looking for a Sales Support Specialist to join our dynamic team in Duncan, South Carolina. In this role, you will bridge the gap between sales, marketing, and distributor networks, ensuring smooth operations and fostering strong relationships. This position is an excellent opportunity for individuals with a passion for delivering exceptional service and optimizing sales processes.
Job Responsibility:
Act as the primary support for the sales team, providing essential tools, accurate information, and materials to aid in closing deals and managing distributor relationships
Manage incoming leads, ensuring they are routed correctly and followed up on promptly by the appropriate sales representative
Communicate effectively with dealers and regional representatives, addressing inquiries and logistical updates with professionalism and clarity
Oversee order tracking and provide updates on shipping and related issues to both internal teams and external partners
Collaborate with marketing leadership to supply product information, digital assets, promotional materials, and other resources as needed
Coordinate product launches, dealer campaigns, and marketing initiatives, ensuring alignment with sales team needs
Update and distribute sales materials, including presentations, brochures, and price lists, to maintain consistency and accuracy
Gather feedback from sales teams and distributors to support continuous improvement in marketing strategies and materials
Prepare proposals, contracts, and reports, ensuring all documents meet branding and quality standards
Handle sensitive information, contracts, and pricing details with discretion and confidentiality
Requirements:
Minimum of 2 years of experience in a sales support or related role
Demonstrated skills in inside sales, inbound sales, and outbound sales processes
Strong organizational and time management abilities to handle multiple tasks in a fast-paced environment
Excellent verbal and written communication skills to interact effectively with various stakeholders
Proficiency in using sales management tools and software
Ability to work collaboratively with cross-functional teams, including sales and marketing
Keen attention to detail and commitment to delivering high-quality work
Experience in maintaining confidentiality when dealing with sensitive information