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Join Our Team as a Sales Support Specialist at Signarama. At Signarama our most successful Sales Support Specialists are highly organized, customer-focused individuals with strong skills in communication and relationship management. If you excel at both understanding client needs and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!
Job Responsibility:
Customer Engagement: Greet walk-in and call-in customers and direct to the proper team member(s). Follow-up with customers regarding estimates, items needed for their order or permitting, scheduling and more to help ensure the project continues moving forward
Sales Support: Assist in preparation of work orders with precision, secure necessary down payments, and finalize payments upon project completion. Assist in updating work orders, ordering materials/items for the work orders, permitting and scheduling
Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders
Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance
Requirements:
Strong proficiency in computer operations, including Windows Office and POS systems
Excellent command of the English language with strong spelling, grammar, and proofreading skills
Understanding of basic sales and telemarketing principles
Exceptional communication and customer service skills
Ability to stand for extended periods and manage frequent computer use