Sales Support Specialist, Robert Half

Sales Support Specialist

Robert Half

Location:
United States, New York

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a dedicated Sales Support Specialist to join our team on a long-term contract basis. In this role, you will provide vital assistance to Account Managers, ensuring seamless sales operations, exceptional client service, and efficient administrative processes. This position offers an opportunity to work in a dynamic environment where your organizational and communication skills will make a significant impact.

Job Responsibility:

Manage client communications, ensuring inquiries and requests are addressed promptly and accurately
Create and maintain sales reports, presentations, and documentation to support Account Managers in client meetings
Organize and update client records within company systems to ensure data accuracy
Assist in processing orders, monitoring delivery schedules, and providing timely updates to clients
Handle administrative tasks related to proposals, contracts, invoices, and follow-ups to streamline sales operations
Coordinate internal resources for account-related projects to enhance efficiency
Resolve client concerns directly or by collaborating with relevant departments
Serve as a communication bridge between Account Managers and internal teams to guarantee smooth workflows
Conduct market research and competitor analysis to provide actionable insights for Account Managers
Analyze customer data to identify opportunities for upselling or cross-selling

Requirements:

Proficiency in Salesforce or similar CRM systems
Advanced skills in Microsoft Excel and familiarity with Microsoft 365 tools
Strong organizational abilities with a proven capacity to manage multiple tasks effectively
Excellent written and verbal communication skills, with a focus on customer service
Experience in administrative assistance and office-related tasks
Ability to handle inbound calls professionally and efficiently
Prior experience in data entry and receptionist duties
A detail-oriented mindset with a commitment to accuracy in all tasks

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
September 23, 2025

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