CrawlJobs Logo

Sales Support Specialist

mypos.com Logo

myPOS

Location Icon

Location:
Portugal , Lisbon

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As a Sales Support Specialist, you will be a key point of contact for merchants, partners and sales consultants in the region. You will provide first-line support across a wide range of commercial and operational topics, helping customers navigate our products, services and processes with confidence. This is a great opportunity for someone who enjoys working directly with customers, solving problems, supporting sales activity and being part of a fast-moving fintech environment.

Job Responsibility:

  • Provide first-line support to merchants, partners and sales consultants in the region, ensuring timely and accurate resolution of requests
  • Assist customers with questions related to myPOS accounts, and general product usage
  • Guide customers through the account opening process, ensuring clarity and a smooth customer experience
  • Identify opportunities for upselling, cross-selling and retention based on customer needs
  • Monitor daily customer cases, including technical and commercial queries, complaints and follow-ups
  • Maintain accurate information in CRM and internal systems and collaborate closely with teams across Sales, Operations, Business Development, Support and Finance

Requirements:

  • At least 1 year of experience in a customer-facing role
  • Native-level Portuguese and excellent English, both written and spoken
  • Strong communication skills and a customer-oriented, problem-solving mindset
  • Experience working with CRM, ticketing or administrative systems, as well as Microsoft Office tools
  • Interest in technology and willingness to build further knowledge in fintech and payment solutions
  • Proactive, flexible and collaborative approach, with strong attention to detail
What we offer:
  • Private Health Insurance
  • Meal Vouchers
  • 22 days annual holiday
  • Annual salary reviews, promotions and performance bonuses
  • myPOS Academy for upskilling and training
  • Unlimited access to courses on LinkedIn Learning
  • Annual individual training and development budget
  • Refer a friend bonus
  • Teambuilding, social activities and networks on a multi-national level

Additional Information:

Job Posted:
April 23, 2026

Icon
myPOS - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Sales Support Specialist

Enterprise Sales Support Specialist

Atlassian is looking for a Sales Support Specialist to provide post-sales suppor...
Location
Location
Philippines , Manila
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive background providing customer and sales support through various channels, including direct and indirect sales
  • Strong customer service background with a knack for empathy, use of positive language, attentiveness, and active listening
  • Experience creating quotes and supporting an end-to-end order management process
  • Excellent written and spoken English language communication skills with the ability to convey technical issues in non-technical terms
  • Ability to work under pressure and remain flexible to handle high volume and demands
  • Robust multitasking skills with strong attention to detail
  • Ability to identify process gaps or conflicts and propose effective solutions
  • A positive attitude
  • work with a sense of urgency
  • demonstrate timely and thorough execution
Job Responsibility
Job Responsibility
  • Provide billing, quoting, and licensing support for internal sales team and external customers
  • Demonstrate exceptional customer service skills that will delight customers
  • Learn new systems and processes to support post-sales activities for Enterprise customers
  • Work collaboratively with a geographically dispersed team and other departments to ensure a seamless customer experience, including Sales, Deal Desk, and Finance
  • Be flexible enough to adjust on the fly and strive to live the value of 'Don’t #@!% the customer'
  • Identify process gaps to recommend effective solutions and process improvement ideas
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Fulltime
Read More
Arrow Right

Sales Support Specialist

Part-time Sales Support Specialist role handling sales enquiries via telephone a...
Location
Location
United Kingdom , Hook
Salary
Salary:
13.70 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent telephone manner and communication skills
  • Strong initiative and organisational abilities
  • Experience with Microsoft Office Suite, Sage, and ACT or similar databases
  • Conscientious, detail-oriented, and reliable
  • Ability to work effectively as part of a team
Job Responsibility
Job Responsibility
  • Provide sales, technical, and commercial support to customers
  • Receive and process sales enquiries and quotations efficiently
  • Develop and maintain strong customer relationships
  • Maintain and update the CRM database accurately
  • Develop thorough product knowledge
  • Capture and record relevant sales and technical data
  • Deliver exceptional customer service
  • Build relationships with other departments
  • Support Sales Office Manager and Directors
  • Suggest and implement new procedures
  • Parttime
Read More
Arrow Right

Sales Support Specialist

Sales Support Specialist role supporting a dynamic sales team with lead manageme...
Location
Location
United Kingdom , Tadley
Salary
Salary:
30000.00 - 33000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong proficiency in Microsoft Office
  • Salesforce experience an advantage
  • Excellent organisational skills with a detail-focused approach
  • Strong written and verbal communication abilities
  • Ability to manage multiple priorities and perform well under pressure
  • A motivated, flexible, and collaborative mindset
Job Responsibility
Job Responsibility
  • Handling inbound enquiries and qualifying leads
  • Following up on campaigns and maintaining the CRM
  • Providing outstanding customer service and resolving queries
  • Preparing quotes and following up to close sales
  • Processing orders with accuracy
  • Helping achieve targets through upselling and cross-selling
  • Producing sales reports and forecasts
  • Collaborating with account managers, marketing, and customer service
What we offer
What we offer
  • Opportunities for development and long-term career progression
  • Supportive, energetic team environment
  • Permanent position offering stability
  • Fulltime
Read More
Arrow Right

Sales Support Specialist

Office Angels are working closely with our client, a thriving and forward-thinki...
Location
Location
United Kingdom , Tadley
Salary
Salary:
30000.00 - 33000.00 GBP / Month
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong proficiency in Microsoft Office, with Salesforce experience an advantage
  • Excellent organisational skills with a detail-focused approach
  • Strong written and verbal communication abilities
  • Ability to manage multiple priorities and perform well under pressure
  • A motivated, flexible, and collaborative mindset
Job Responsibility
Job Responsibility
  • Sales Support & Lead Management - handling inbound enquiries, qualifying leads, following up on campaigns, and maintaining the CRM
  • Customer Relationships - providing outstanding service, resolving queries, and building long-term client trust
  • Quotations & Orders - preparing quotes, following up to close sales, and processing orders with accuracy
  • Sales Performance - helping achieve targets through upselling, cross-selling, and proactive support
  • Collaboration & Reporting - working closely with account managers, marketing, and customer service, as well as producing sales reports and forecasts
What we offer
What we offer
  • Opportunities for development and long-term career progression
  • A permanent position offering stability and excellent benefits
  • Fulltime
Read More
Arrow Right

Sales Support Specialist

The Sales Support Specialist supports the revenue-generating efforts of the inte...
Location
Location
United States
Salary
Salary:
Not provided
earthsoft.com Logo
EarthSoft
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Clearly and concisely express ideas both in writing and verbally
  • Ensure written materials are appropriately edited
  • Use appropriate language in all communications, ensuring clarity, calmness, and professionalism
  • Effectively communicate with internal and external channels, using web and online communication tools optimally
  • Research necessary information to complete tasks, document and distribute deliverables
  • Accept constructive feedback
  • Direct communication to relevant personnel, including those impacted by the communication
  • Ensure important or urgent messages are received and understood through multiple channels
  • Take independent action to use resources for task completion
  • Work independently on tasks, seeking necessary training and consultations proactively
Job Responsibility
Job Responsibility
  • Prepare, deliver and record keep Software, Services, and Training Price Quotations
  • As needed, coordinate and assist in the preparation and submission of Request for Proposals and Requests for Information
  • Assist in the querying and maintenance of CRM records (accounts, contacts, opportunities, and quotes)
  • Prepare and deliver department reports as needed for the biweekly department report and provide backup to Sales Support Manager for Sales Forecast reporting activities
  • Coordinate and execute price list, sales templates, and document updates
  • Monitor and manage the sales@earthsoft.com alias and redirect inquires to the appropriate team member or department
  • Set quotation preparation priorities and escalate issues in a timely manner
  • Provide backup to Sales Proposal Specialist duties when applicable
  • Provide CRM assistance and guidance as needed to Sales and Account Management Departments
  • Coordinate the preparation, delivery, execution, and record keeping of Sales and Account Management agreements (EULA and Business Partner Program (BPP))
What we offer
What we offer
  • EarthSoft provides equal employment opportunities to all employees, consultants, agents, and applicants for employment without regard to any legally protected status such as race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Read More
Arrow Right

Sales Support Specialist

Hunter Douglas is the world’s leading manufacturer of window coverings and a maj...
Location
Location
The Netherlands , Rotterdam
Salary
Salary:
Not provided
hunterdouglas.com Logo
Hunter Douglas
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree preferably in a commercial or technical direction, a related field (or equivalent practical experience)
  • 2+ years’ experience in sales support, customer service, or project coordination -ideally within the architecture, building products, or construction industry
  • Good communication skills in English and Dutch
  • Strong organisational skills and ability to manage multiple deadlines
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office
  • High attention to detail and a proactive, solutions-oriented mindset
  • Ability to build strong relationships and work effectively across teams
Job Responsibility
Job Responsibility
  • Preparing, processing, and tracking standard quotations through our quotation software
  • Coordinating non standard product quotations with the support of technical, operations and sales
  • Acting as a liaison between sales teams, external suppliers, and internal teams (customer service, logistics, operations, technical)
  • Maintaining accurate and up-to-date CRM (Superoffice), actively following up on quotations prepared
  • Supporting sample requests, product information, and marketing materials for local sales teams and external distributors
  • Answer incoming questions about products, prices, and documentation. Assisting with sales reporting, forecasting, and pipeline management
  • Ensuring a smooth transition of projects sold from Sales to Operations
  • Collaborating with cross-functional teams to support exceptional (internal) customer experience
What we offer
What we offer
  • Opportunities for professional development and internal mobility
  • Supportive team culture with a focus on innovation, quality, and customer excellence
Read More
Arrow Right

Sales Support Specialist

The Sales Support Specialist is an ongoing customer liaison for our managed serv...
Location
Location
United States , Glastonbury
Salary
Salary:
Not provided
kelsercorp.com Logo
Kelser
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2 years of experience in a customer-facing sales support role
  • Excellent written, verbal communication, and documentation skills
  • Demonstrated organizational skills and proven analytical, planning, problem-solving and decision-making skills
  • Interest in the challenge, excitement, and responsibility of a fast-paced, growth environment
  • Excellent communication and customer service skills
  • Strong work ethic, reliability and ability to work independently and meet strict deadlines
  • Ability to multi-task and adapt to shifting priorities, demands and tight timelines
  • Ability to work autonomously with minimal direction and collaboratively as part of a team
Job Responsibility
Job Responsibility
  • Direct and manage projects from beginning to end, for managed services clients
  • Manage documentation records for customer engagements, including Statements of Work, Managed Services Provider Agreements, and Change Orders
  • Manage product intake for coordination and installation for the customer
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and appropriate stakeholders
  • Proactively manage changes in project scope, identify potential issues, and devise contingency plans
  • Develop full-scale project plans and track timelines, milestones and deliverables using provided tools
  • Set, manage, and communicate project expectations in a timely and concise way with team members and the client
  • Promote Kelser services, products, and partnerships
  • Track and manage contacts and opportunities within CRM
  • Attend trainings and certification programs as required
What we offer
What we offer
  • Medical/Dental/Eye Care Insurance
  • Flexible Paid Time Off
  • Hybrid Work Schedule
  • 401(k)
  • Profit-Sharing
  • Short Term/Long Term Disability Insurance
  • Life Insurance
  • Paid Holidays
  • Employee Purchase Program
  • Free Coffee
  • Fulltime
Read More
Arrow Right

Inside Sales Support Specialist

This position combines customer service, estimating, project coordination, and m...
Location
Location
United States , Fond du Lac
Salary
Salary:
20.00 - 26.00 USD / Hour
signarama.com Logo
Signarama Alexandria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer service, estimating, purchasing, or project coordination experience (sign industry a plus)
  • Strong communication and organizational skills with attention to detail
  • Proficient in Microsoft Office
  • willing to learn Signarama specific CRM and POS software programs
  • Ability to multitask and thrive in a fast-paced environment
  • Positive, team-oriented attitude and commitment to customer satisfaction
Job Responsibility
Job Responsibility
  • Greet walk-in customers, answer phones, and respond to inquiries promptly and professionally
  • Prepare and deliver accurate sign and graphics estimates
  • Support outside sales staff with vendor quotes and purchasing for outsourced products
  • Coordinate project details with design, production, and installation teams
  • Manage permits, schedules, and customer communications throughout the project
  • Oversee quality control to ensure every job meets Signarama standards
  • Assist with marketing efforts including project photos, videos, and social media ideas
  • Maintain an organized, professional front office environment
What we offer
What we offer
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Competitive pay and paid time off
  • Short-term disability and life insurance (company paid)
  • 401(k) with company match after one year
  • Paid holidays
  • Fulltime
Read More
Arrow Right