Sales Support Specialist

• Deliver products to retail partners in a timely and compliant manner across assigned delivery routes
• Plan daily delivery routes using route optimization software
• Load and unload delivery vehicles while ensuring all inventory and required documentation are accurate and compliant
• Conduct interdepartmental product transfers as needed
• Maintain delivery vehicles including fueling, basic safety checks, and general cleanliness
• Serve as a professional representative of Green Dot Labs while interacting with retail customers and partners
• Build and maintain positive relationships with retail staff and management
• Provide excellent customer service and address customer questions or escalate inquiries
• Assist with merchandising after product delivery including placement of promotional materials and displays
• Deploy and maintain sales floor assets including banners, signage, tier displays, strain icons, and other marketing materials
• Ensure merchandising materials are current and communicate needs or updates
• Represent Green Dot Labs at retail activations, events, and promotional opportunities
• Accurately receive, count, and document customer payments including cash and checks
• Ensure all required delivery documentation is completed and properly recorded
• Track and report daily activities within CRM and other internal systems
• Support Sales Operations functions and cross-departmental initiatives as needed
• Assist other departments during peak operational periods when requested
• Participate in all safety training and follow company safety policies
• Perform additional duties as assigned

• High school diploma or equivalent
• Valid driver’s license with a clean motor vehicle record
• Ability to obtain and maintain an active MED badge
• Reliable transportation to and from the workplace
• Strong organizational, communication, and time management skills
• Ability to work collaboratively in a team-oriented environment
• High level of integrity, reliability, and professionalism
• Working knowledge of or ability to learn and comply with applicable state and local cannabis regulations including transportation, recordkeeping, packaging, and product safety requirements
• Ability to lift up to 50 pounds regularly
• Ability to stand, walk, bend, push, pull, and reach for extended periods
• Ability to sit and drive for extended periods while operating a delivery vehicle
• Ability to safely load and unload product inventory
• Must be at least 25 years of age due to company vehicle insurance requirements

• Experience in delivery operations, logistics, or route planning
• Experience in customer service or retail environments
• Familiarity with CRM systems or route planning software
• Experience working in the cannabis industry

Medical, Dental, Vision, 401K, Paid Time Off, Employee Discount & Life Insurance