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Sales Support Specialist with German

Poland, Kraków · Job Posted January 20, 2026
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Job Description

For our international industrial Client we are currently looking for Sales Support Specialist to support clients from Austria.

Job Responsibility

  • Daily contact with Austrian clients
  • Delivery of B2B Customer Service associated with the order fulfilment process
  • Completing the order process from receipt of customer orders through dispatch, delivery and then invoice
  • Completing data in SAP
  • Responding to customer queries (e.g. order status, order amendments)
  • Monitoring customer account and order book status on a regular basis
  • Referring to availability/forecast issues for resolution with relevant parties
  • Close cooperation with Sales, Supply Chain, Finance and Logistic team members

Requirements

  • Very good German and English (B2 level)
  • Degree in Economics, Finance, Engineering or equivalent will be an asset
  • Experience in order management
  • Practical knowledge of SAP, especially SD/MM/WM modules
  • Excellent communication skills
  • Ability to build strong working relationships with customers and colleagues
  • Problem solving & service-oriented attitude
  • Able to work independently/organizing your own work
  • Available for a business trip to Austria for a 6-8 week training program

What we offer

  • Private medical care
  • Sports card
  • Life insurance
  • Holiday allowance
  • Opportunities for professional development

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