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Sales Support Representative

United States, Austin · Job Posted February 13, 2026
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Job Description

We are seeking a detail-oriented and personable Sales Support Representative to support our sales team in managing electronic connector accounts. This role requires someone who can balance multiple priorities, maintain strong relationships with over 100 customers, and ensure smooth order processing and communication.

Job Responsibility

  • Support sales by managing coding, pricing approvals, registration in systems, shipments, and general customer correspondence
  • Build and maintain strong, personable connections with a large customer base (100+ accounts)
  • Own territory responsibilities and serve as primary support for an assigned sales manager
  • Collaborate effectively with a 3-person team in a positive, team-oriented environment
  • Manage email correspondence and light phone communication efficiently
  • Accurately enter and maintain data in internal systems (SAP, Keytone, Excel, O365)

Requirements

  • Strong multi-tasking and time management skills
  • Detail-oriented with a focus on accuracy and process adherence
  • Tenured or experienced in customer service or sales support roles
  • Comfortable learning and navigating multiple systems (SAP, Keytone, Excel intermediate, O365)
  • Excellent interpersonal and communication skills

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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