Sales Support & Installations Administrator Job at Brook-St Hiredonline (Cardiff)

Sales Administrator

We’re looking for a proactive, customer-focused Sales Administrator to join a bu...

Location

United States , Amsterdam

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Highly organized self-starter who can manage priorities independently
Strong attention to detail with excellent data entry accuracy
Communicates quickly, professionally, and confidently
Customer-service minded with a positive, team-oriented approach
Comfortable working in a fast-paced, high-volume environment
Tech-savvy with strong computer and online navigation skills
High school diploma required
3+ years of experience in sales support, customer service, or a related administrative role
2+ years of experience successfully managing high-volume workloads with strong accuracy
Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook

Job Responsibility

Build and maintain strong working relationships with customers, internal sales teams, channel partners, and resellers
Process customer and government-related orders accurately while ensuring all required information is entered and tracked properly
Coordinate with sales and service teams to support installation scheduling and order completion timelines
Prepare pricing information, quotes, account details, and supporting sales documentation
Assist with bid and contract administration, including organizing submissions, tracking requirements, and maintaining records
Compile and distribute recurring sales and pipeline reports for internal stakeholders
Maintain accurate opportunity, account, and sales activity records within internal systems
Support customers and partners with professionalism, urgency, and strong follow-through
Navigate PDFs, spreadsheets, databases, and multiple systems efficiently and accurately
Follow workplace safety guidelines and wear required PPE when entering production areas

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Sales Administrator

We are partnering with a reputable supplier based in Basildon who are seeking a ...

Location

United Kingdom , Basildon

Salary:

24480.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience using NetSuite and Canva is desirable
Strong IT proficiency, including MS Office and Excel
Previous experience in a sales support or administrative role
Excellent written and verbal communication skills
Highly organised with the ability to multitask effectively
Strong problem solving ability and a commitment to excellent service
A collaborative and positive team player

Job Responsibility

Process all sales orders accurately and promptly through the internal system
Coordinate equipment arrangements, installations, and supplier appointments
Track and manage the progress of sales orders to ensure timely completion
Follow up weekly on quotations with both customers and internal teams
Maintain and update ERP systems to ensure accurate and up to date customer information
Support the projects team with quotations, progress updates, and equipment ordering
Communicate effectively with customers, vendors, and colleagues to resolve queries
Manage B2B software used for tender quotations
Lead on social media activity across all platforms with daily engagement
Assist with portal management for the wider team

What we offer

25 days holiday + Bank Holidays
onsite parking
pension scheme
Monthly Bonus

Fulltime

Sales Administrator

Do you thrive working in a fast-paced office?? Would you love to be the backbone...

Location

United Kingdom , Bournemouth

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a similar administration or business support role
Strong organisational and multitasking abilities
Excellent written and verbal communication skills
High attention to detail and accuracy
Confident using IT systems and learning new tools
Discreet when handling sensitive information

Job Responsibility

Manage sales diaries, appointments, and demo schedules
Maintain accurate sales records, updates, and documentation
Support communication between sales teams, customers, and external partners
Coordinate orders and installation schedules, ensuring all paperwork is complete
Produce regular sales and operational reports
Manage shared inboxes and general administrative queries
Provide logistical support such as travel arrangements and basic vehicle administration

What we offer

Generous annual leave
Training opportunities
Stunning offices in Central Bournemouth
Team socials

Fulltime

Sales Administrator

Planet Recruitment have registered a new opportunity for a well-established orga...

Location

United Kingdom , Thame

Salary:

30000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

Fluency in English for communication in a global environment
Previous experience within a customer support role
A passion for delivering exceptional customer service and exceeding customer expectations
Strong communication and teamwork abilities to foster a supportive and collaborative team environment
Exceptional self-organization and time management skills to stay ahead of goals
A commitment to continuous learning, self-improvement, and process optimization
Solid IT skills and adaptability to new systems and tools

Job Responsibility

Customer First Support Line: Serve as the initial point of contact, delivering superior customer experience via phone, email, and (video) chat
Customer Support & Troubleshooting: Provide expert guidance on product-related topics (installation, usage, maintenance) and services (delivery, warranty) and handle complaints, offering appropriate solutions and follow-ups to ensure resolution
Coordination: Communicate with transport service providers to ensure seamless delivery processes
Order Processing: Manage orders, returns, and complaints efficiently in our e-commerce system
System Monitoring: Ensure smooth operations by regularly checking system processes and payment options to deliver a flawless online store experience
Reporting: Keep records of core performance metrics, including NPS, CSAT, and other customer KPIs, to drive improvement initiatives
Continuous Improvement: Proactively identify and implement process improvements for optimized service delivery and data maintenance
Community Management (Social Media): Engage with followers and respond to comments and messages

Fulltime

Sales Administrator

We are partnering with a reputable supplier based in Basildon who are seeking a ...

Location

United Kingdom , Basildon

Salary:

24480.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience using NetSuite is desirable
Strong IT proficiency, including MS Office and Excel
Previous experience in a sales support or administrative role
Excellent written and verbal communication skills
Highly organised with the ability to multitask effectively
Familiarity with Canva is beneficial
Able to work independently, follow established processes, and complete tasks accurately
Capable of working under pressure while maintaining a positive, customer focused attitude
Strong problem solving ability and a commitment to excellent service
A collaborative and positive team player

Job Responsibility

Process all sales orders accurately and promptly through the internal system
Coordinate equipment arrangements, installations, and supplier appointments
Track and manage the progress of sales orders to ensure timely completion
Follow up weekly on quotations with both customers and internal teams
Maintain and update ERP systems to ensure accurate and up to date customer information
Support the projects team with quotations, progress updates, and equipment ordering
Communicate effectively with customers, vendors, and colleagues to resolve queries
Manage B2B software used for tender quotations
Lead on social media activity across all platforms with daily engagement
Assist with portal management for the wider team

What we offer

25 days holiday + bank holidays
on‑site parking
pension scheme
Monthly Bonus

Fulltime

Sales Administrator

Planet Recruitment have registered a new opportunity for a well-established orga...

Location

United Kingdom , Thame

Salary:

30000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

Fluency in English for communication in a global environment
Previous experience within a customer support role
A passion for delivering exceptional customer service and exceeding customer expectations
Strong communication and teamwork abilities to foster a supportive and collaborative team environment
Exceptional self-organization and time management skills to stay ahead of goals
A commitment to continuous learning, self-improvement, and process optimization
Solid IT skills and adaptability to new systems and tools
Due to location you will ideally drive

Job Responsibility

Customer First Support Line: Serve as the initial point of contact, delivering superior customer experience via phone, email, and (video) chat
Customer Support & Troubleshooting: Provide expert guidance on product-related topics (installation, usage, maintenance) and services (delivery, warranty) and handle complaints, offering appropriate solutions and follow-ups to ensure resolution
Coordination: Communicate with transport service providers to ensure seamless delivery processes
Order Processing: Manage orders, returns, and complaints efficiently in our e-commerce system
System Monitoring: Ensure smooth operations by regularly checking system processes and payment options to deliver a flawless online store experience
Reporting: Keep records of core performance metrics, including NPS, CSAT, and other customer KPIs, to drive improvement initiatives
Continuous Improvement: Proactively identify and implement process improvements for optimized service delivery and data maintenance
Community Management (Social Media): Engage with followers and respond to comments and messages

Fulltime

New

Service Coordinator

Our client, a leading company in the energy solutions industry, is seeking a Ser...

Location

Canada , Bolton

Salary:

23.00 - 25.00 CAD / Hour

Randstad

Expiration Date

August 31, 2026

Requirements

High school diploma or equivalent required
1-2 years of experience in order entry, customer service, service coordination, or a similar administrative support role
Must be able to frequently bend, twist, reach, stoop, kneel, and crouch
Strong organizational skills with the ability to manage multiple priorities
Excellent communication and customer service skills
Proficiency with Microsoft Office
Strong attention to detail and problem-solving abilities

Job Responsibility

Coordinate administrative, sales support, and service activities to ensure a high level of customer satisfaction
Process customer orders, quotes, and order updates while maintaining accurate records in the system
Provide customers with order status updates, shipping details, proof of delivery, and other related information
Assist with resolving order discrepancies, product shortages, freight damage claims, returns, and credits
Coordinate service appointments and product installations with internal teams and customers
Enter inventory receipts and shipments into the system and assist with physical inventory counts and reconciliations
Monitor service requests and follow up on outstanding items to ensure timely completion
Track and escalate operational issues and corrective actions to meet service expectations and key performance indicators
Support ISO documentation, document control, and general administrative functions
Coordinate customs documentation and shipping activities for imported and exported products, including working with freight forwarders and inspection agencies as required

What we offer

11-month contract with an immediate start
Location: Bolton, Ontario
Competitive pay of $23.00-$25.00 per hour, based on experience
Opportunity to gain valuable experience with an established organization in the energy solutions industry
Collaborative team environment with hands-on operational and customer service experience

Fulltime

Administration Coordinator

We're really proud to be recruiting exclusively for this exciting position as an...

Location

United Kingdom , Canterbury

Salary:

25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in an administrative or coordination role
Strong organisational skills with the ability to manage multiple tasks and priorities
High attention to detail and accuracy in data entry and record keeping
Confident communicator, comfortable liaising with engineers, suppliers, and internal teams
Competent with Microsoft Office (Excel, Outlook, Word) and ideally business systems (CRM / order management tools)
Basic understanding of stock control or inventory management
Comfortable working in a fast-paced, operational environment
Team-oriented with a customer-focused mindset

Job Responsibility

Process and track customer service orders from acceptance through to completion
Place orders with suppliers
Maintain accurate order records within CRM, service delivery, and tracking systems
Monitor order progress, update stakeholders, and escalate delays or issues as required
Book and coordinate field engineers for installations, surveys, and service visits
Maintain engineer schedules, ensuring efficient use of resources and adherence to delivery timelines
Liaise with engineers to confirm appointments, access requirements, and job readiness
Order standard stock items in line with approved procedures
Track stock levels for field engineering teams and highlight low-stock or replenishment requirements
Maintain basic inventory records, including stock issued, received, and returned

What we offer

25 days annual leave plus Bank holidays
Birthdays Off
6 Month Reviews
Home Broadband
Regular Office Food Events
Lunch & Learns with Leadership Team
Regular Team Socials
Concessions (Discounted UK Holidays, Sky TV Packages etc)
Perkbox (Including over 9,000 perks, discounts and benefits)
Virtual GP Appointments - Dr Care Anywhere

Fulltime

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Sales Support & Installations Administrator

Job Description

Job Responsibility

Requirements

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