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Virgin Atlantic Logo Virgin Atlantic · Sales

Sales Support Executive

South Korea, Seoul · Job Posted July 08, 2026
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Job Description

Working as part of a team within Sales Operations, accountable for providing full assistance to our B2B commercial partners and the Sales team within the South Korean market by delivering an exceptional customer-focused service and achieving/exceeding groups revenue targets. Working closely with your counterparts in our Global Sales Support teams and Airline Partners to ensure a seamless service for our mutual customers.

Job Responsibility

  • Provide daily operational support to our South Korean B2B travel agency partners and corporate customer base
  • Responding efficiently to all account queries both internally and externally, by phone and email to agreed SLA
  • Work with various internal departments, Account Managers and the Sales Leadership Team to ensure a first contact resolution
  • Supporting the Sales team with varying administrational duties
  • Managing a number of sales-related tasks simultaneously, for example coordinating familiarisation trips and events
  • Establish and develop relationships with varying levels of partners
  • Efficiently manage and negotiate Group Travel quotes with customers and internal teams to drive revenue growth for Virgin Atlantic Airways

Requirements

  • Excellent organisational skills with the ability to work well under pressure
  • Proficient user of Microsoft Office Suite programmes and has working knowledge of a GDS
  • An understanding of Virgin Atlantic products and services
  • Handling a variety of situations simultaneously as well as having excellent time management skills
  • Understanding and knowledge of CRM
  • Fluency in both Korean and English (written and spoken)

What we offer

  • Permanent employment with a defined contribution pension plan
  • Comprehensive group insurance including medical, critical illness and dental coverage
  • Annual comprehensive health screening support
  • 15 days annual leave from Year 1, increasing with service, plus Korean public holidays and paid sick leave
  • Festive allowances for Lunar New Year and Chuseok
  • Access to Virgin Atlantic staff travel benefits
  • Structured onboarding
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